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Chitra Shetty Motwani

Senior Vice President, Senior Service Delivery Manager, Bank of America
Allen, Texas,United States
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Chitra Shetty Motwani's Overview

Total Experience24 years
CompanyBank of America
CountryUnited States

Chitra Shetty Motwani is a highly accomplished and certified Program Management Professional (PgMP®, PMP®, CSM®) with over 18 years of extensive experience in spearheading complex, enterprise-wide programs and projects across diverse industries, including technology, finance, and telecommunications. She possesses a strong track record of successfully delivering strategic initiatives, managing large cross-functional and globally distributed teams, and driving organizational change. Her expertise lies in end-to-end program lifecycle management, stakeholder engagement at all levels including C-suite, risk and compliance management, agile and waterfall methodologies, and budget P&L oversight. Chitra is recognized for her exceptional leadership, strategic thinking, problem-solving abilities, and commitment to delivering business value and fostering continuous improvement within organizations.

Professional Summary

Chitra Shetty Motwani's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Bank of America - Senior Vice President, Senior Service Delivery Manager (2025 to Present)
Randstad Technologies US - Technical Project Manager - Bank of America (2017 to 2019)
IgnITe Sourcing - Amdocs - Technical Project Manager (2015 to 2017)
Tech Mahindra - AT&T - Project Manager (2014 to 2015)
Capgemini Outsourcing - Senior Consultant (2008 to 2013)
Prudential Process Management Services - Support Analyst (2005 to 2008)
Wipro BPO - Technical Analyst (2003 to 2005)

Notable Achievements

Led Multi-Million Dollar Digital Transformation Program

Successfully orchestrated and delivered a flagship digital transformation program valued at over $15M, impacting multiple business units, which resulted in a 20% improvement in operational efficiency and a 15% increase in customer satisfaction scores.

Established and Matured a Global Program Management Office (PMO)

Instrumental in establishing a global PMO from the ground up, standardizing project management methodologies, tools, and governance frameworks, leading to a 30% reduction in project overruns and enhanced portfolio visibility for senior leadership.

Championed Agile Adoption for Product Development

Pioneered and drove the adoption of Agile (Scrum/Kanban) practices across several product development teams, significantly improving time-to-market for new features by 25% and enhancing team collaboration and product quality.

Turnaround of At-Risk Key Strategic Initiative

Took ownership of a critical, at-risk strategic initiative, re-baselined scope, budget, and timeline, and successfully navigated complex stakeholder dynamics to bring the program back on track, delivering it within the revised parameters and mitigating potential major losses.

Educational Background

Digital Electronics

University of Mumbai

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Bank of America
Total employees213000
HeadquartersCharlotte
Founded1923

Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world.

Bank of America Stock Information
Bank of America, Inc. is listed on the New York Stock Exchange under the ticker symbol BAC. The company went public on January 1, 1978

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