Chetan Madhani is the Co-founder and CEO of Got It AI, a company at the forefront of developing generative AI solutions for customer self-service and conversational experiences. With a robust background in artificial intelligence, enterprise software development, and scaling technology businesses, Chetan has been instrumental in steering Got It AI's vision to revolutionize how businesses interact with their customers using advanced AI. His expertise lies in building and leading high-performance teams to create innovative products that leverage large language models and machine learning to solve complex enterprise challenges. Prior to Got It AI, Chetan held significant engineering leadership positions, including VP of Engineering at Kosmix (which was acquired by Walmart and became @WalmartLabs), where he played a key role in developing large-scale search, data, and social genome platforms.
Chetan Madhani's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully co-founded and leads Got It AI, establishing it as a significant player in the conversational AI and generative AI space, focusing on enterprise customer service automation and knowledge management solutions.
Spearheaded the development of innovative AI products at Got It AI, including solutions that autonomously create, manage, and optimize conversational AI experiences, significantly reducing manual effort and improving customer satisfaction.
Served as VP of Engineering at Kosmix, contributing to its growth and successful acquisition by Walmart. Subsequently, led crucial engineering initiatives at @WalmartLabs, focusing on enhancing e-commerce search and data platform capabilities.
Credited as an inventor on several U.S. patents related to areas such as AI-driven conversation generation, interactive systems, and information retrieval, underscoring his contributions to technological advancements.
Indian Institute of Management Bangalore - Year 2013
Birla Vishvakarma Engg College - Year 1983
Indian Institute of Management Bangalore
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