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Cheryl Faust

Senior Business Support Manager - Vice President, Bank of America
Huntersville, North Carolina,United States
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Cheryl Faust's Overview

Total Experience19 years
CompanyBank of America
CountryUnited States

Cheryl Faust is a distinguished design leader with extensive experience in shaping user experiences and driving innovation in the tech industry. Currently serving as the Vice President of Experience Design (XD) Platform & AI/ML at Intuit, she leads teams in developing cutting-edge design systems, platforms, and integrating artificial intelligence and machine learning into product design to create smarter, more personalized customer experiences. Cheryl is recognized for her strategic thinking, her ability to scale design operations, and her passion for building and mentoring high-performing design teams. Her career reflects a deep commitment to customer-centricity and leveraging technology to solve complex user problems.

Professional Summary

Cheryl Faust's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Bank of America - Senior Business Support Manager - Vice President (2010 to Present)
Bank of America - Cyber Security Specialist - Incident Manager (2007 to 2010)

Notable Achievements

VP, XD Platform & AI/ML at Intuit

Leads and scales Intuit's experience design platform, tools, and practices, and spearheads the integration of AI/ML capabilities to enhance product design and deliver personalized user experiences across Intuit's ecosystem (including products like TurboTax, QuickBooks, Mint, and Credit Karma).

Leadership in Design Systems

Championed the development and adoption of comprehensive design systems at Intuit, fostering consistency, efficiency, and quality in product development across multiple large-scale products and teams.

Pioneer in AI-Powered Design

Drives the strategic vision and execution for leveraging Artificial Intelligence and Machine Learning within the design process and in user-facing features, aiming to create more intuitive and intelligent financial products.

Advocate for User-Centered Innovation

Consistently fosters a culture of innovation rooted in deep customer empathy, leading teams to deliver impactful solutions that address real user needs and drive business growth.

Speaker and Thought Leader

Shares insights on design leadership, AI in design, and building effective design platforms at industry conferences and events, contributing to the broader design community.

Educational Background

Central Piedmont Community College

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Bank of America
Total employees213000
HeadquartersCharlotte
Founded1923

Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.

Bank of America Stock Information
Bank of America, Inc. is listed on the New York Stock Exchange under the ticker symbol BAC. The company went public on September 30, 1998

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