Chasmin Sharma
Charlotte, North Carolina,United States
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Chasmin Sharma is a seasoned UX Research Lead with over a decade of experience in crafting intuitive and impactful digital experiences. She specializes in mixed-methods research, usability testing, and human-centered design, transforming complex user needs into actionable insights and innovative product strategies. Chasmin has a strong background in both qualitative and quantitative research methodologies, applying them across various domains including e-commerce, healthcare technology, and enterprise software. She is passionate about advocating for the user, fostering collaborative environments, and mentoring emerging UX professionals. Her work consistently focuses on bridging the gap between user desires and business objectives to deliver products that are not only functional but also delightful to use.
Professional Summary
Chasmin Sharma's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Redesign of HealthTech Patient Portal
Led the end-to-end UX research and design for a major patient portal overhaul, resulting in a 40% increase in patient engagement and a 25% reduction in support calls related to portal navigation within six months of launch.
Established User Research Practice at Innovate Corp
Built the user research function from the ground up at Innovate Corp, developing standardized research processes, toolkits, and training programs that empowered product teams to integrate user feedback effectively throughout the development lifecycle.
Speaker at UX World Conference 2022
Presented on 'Ethical Considerations in AI-driven UX Personalization' at the international UX World Conference, sharing insights with over 500 industry professionals and contributing to the discourse on responsible design.
Patented a Novel Usability Heuristic Set
Co-developed and patented a new set of usability heuristics specifically tailored for evaluating augmented reality (AR) interfaces, now adopted by several AR development firms.
Educational Background
Bachelor of Arts, Psychology & Communication: Organizational Change
University of North Carolina at Chapel Hill
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Company Overview
Dualboot PartnersDualboot Partners is a software development and product strategy firm that partners with businesses to design, build, and scale innovative digital products. They specialize in transforming ideas into market-ready solutions by providing expert consulting, UI/UX design, and full-stack engineering services, often acting as an extension of their clients' teams.
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