Charlene S
Charlotte Metro,United States
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Charlene S. is a seasoned User Experience (UX) Design Lead with over 12 years of experience crafting intuitive and impactful digital products. She specializes in user-centered design methodologies, translating complex user needs and business requirements into elegant and effective solutions. Charlene has a strong background in leading design teams, mentoring junior designers, and collaborating closely with product managers and engineers to deliver high-quality experiences across web and mobile platforms. She is passionate about accessibility, inclusive design, and leveraging data analytics to inform design decisions. Known for her strategic thinking and problem-solving skills, Charlene consistently drives innovation and user satisfaction in her projects.
Professional Summary
Charlene S's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Redesign of Flagship Mobile Application
Led the end-to-end redesign of a major e-commerce mobile application, resulting in a 25% increase in user conversion rates and a 40% improvement in app store ratings within six months of launch.
Implemented new Design System
Spearheaded the development and adoption of a comprehensive new design system across multiple product teams, which reduced design and development inconsistencies by 70% and accelerated feature deployment by 30%.
Speaker at 'UX Interactive 2023'
Invited speaker at the 'UX Interactive 2023' conference, where she presented on 'The Future of Accessible Design in AI-Powered Applications', sharing insights with over 500 industry professionals.
Mentorship Program Lead
Established and led a company-wide design mentorship program, successfully pairing 20+ junior and senior designers, fostering skill development and career growth within the organization.
Educational Background
Juris Doctorate
Samford University, Cumberland School of Law - Year 1991
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Company Overview
First Citizens BankFirst Citizens BancShares, Inc. (NASDAQ: FCNCA) is the parent company of First-Citizens Bank & Trust Company (First Citizens Bank). Headquartered in Raleigh, North Carolina, it is one of the largest family-controlled banks in the United States. Founded in 1898, the bank offers a comprehensive range of retail and commercial financial services, including banking, lending, wealth management, and insurance. In 2023, First Citizens Bank significantly expanded its operations by acquiring substantial assets and assuming certain liabilities of Silicon Valley Bridge Bank, N.A. This acquisition notably increased its asset size, customer base, and geographic footprint, particularly in technology and innovation hubs.
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