Charissa Tumalip
United States,United States
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Charissa Tumalip is an experienced and passionate product design leader with a strong background in user experience (UX) research, interaction design, and user interface (UI) development. She excels at transforming complex problems into intuitive, accessible, and engaging digital solutions. Charissa is known for her user-centric approach, leveraging data and user feedback to inform design decisions and drive product strategy. She has a proven track record of leading design teams, mentoring designers, and collaborating effectively with cross-functional partners including product managers, engineers, and stakeholders to deliver high-quality products that meet both user needs and business objectives. Her expertise spans across various platforms, including web and mobile applications, with a focus on creating impactful user journeys.
Professional Summary
Charissa Tumalip's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led UX Strategy for New Market Entry
Developed and executed the UX strategy for a key product's entry into a new international market, including comprehensive user research, localization considerations, and iterative design, resulting in successful adoption and positive user feedback.
Implemented Scalable Design System
Championed and led the creation and implementation of a new design system, significantly improving design consistency, development efficiency, and collaboration across multiple product teams.
Improved User Onboarding Experience
Redesigned the user onboarding flow for a core application, leading to a 20% increase in successful task completion rates for new users and a 15% reduction in early churn.
Mentorship and Design Community Building
Actively mentored junior and mid-level designers, fostering their growth and contributing to a stronger, more collaborative design culture within the organization. Organized internal design workshops and knowledge-sharing sessions.
Educational Background
Bachelor of Arts - BA, Business Management
Chaminade University of Honolulu - Year 2002
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Company Overview
Central Pacific BankCentral Pacific Bank is a Hawaii-based financial institution and the primary subsidiary of Central Pacific Financial Corp. It provides a full range of banking services to individuals, businesses, and government customers throughout the state of Hawaii. Services include personal and business checking and savings accounts, loans (commercial, real estate, mortgage, and consumer), wealth management, and investment services. The bank is committed to serving the financial needs of the local community with a focus on customer service and digital innovation.
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