Chandra Nimmagadda is a seasoned entrepreneur and technologist, widely recognized as the Founder and CEO of Ozonetel, a pioneering company in the cloud communication and CPaaS (Communications Platform as a Service) space. With a strong academic background including a B.Tech from IIT Madras and an MS from Iowa State University, Chandra has dedicated his career to leveraging technology for business innovation. Before founding Ozonetel, he gained valuable experience at Intel. At Ozonetel, he has been instrumental in developing and popularizing cloud-based contact center solutions, aiming to make sophisticated communication tools accessible and affordable for businesses of all sizes, particularly in emerging markets. His vision focuses on enhancing customer engagement through innovative, AI-driven communication platforms.
Chandra Nimmagadda's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully established and scaled Ozonetel into a leading full-stack CPaaS and cloud contact center solutions provider, serving thousands of businesses globally and recognized for innovation in the industry.
Played a key role in evangelizing and implementing cloud-based communication solutions in India, significantly contributing to the digital transformation of customer service operations for many enterprises.
Drives the integration of Artificial Intelligence and Machine Learning into Ozonetel's product suite to deliver intelligent, efficient, and personalized customer interactions.
Frequently shares insights on SaaS business models, cloud technology trends, and the future of customer experience at industry forums and through publications.
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Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company aims to make financial lives better through the power of every connection.
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