Chad Zingler
East Amherst, New York,United States
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Chad Zingler is a seasoned product leader with over 13 years of experience in the technology industry, currently serving as a Senior Director of Product Management at Salesforce. Based in the Greater Boston Area, he specializes in the Service Cloud platform, Einstein AI, and Digital Engagement. Chad is dedicated to building innovative products that solve complex customer problems and drive significant business value. He is passionate about leveraging artificial intelligence and CRM technologies to enhance customer service experiences and has a strong track record of leading cross-functional teams, defining impactful product strategies, and successfully launching enterprise software products to market. His expertise encompasses AI, CRM, customer service technology, and developing scalable enterprise solutions.
Professional Summary
Chad Zingler's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Salesforce Peak Performance Award
Recipient of multiple Salesforce Peak Performance Awards, recognizing consistent high achievement and impactful contributions to the company (e.g., Q1 FY20, Q4 FY19, Q3 FY18).
Product Leadership in Service Cloud & AI
Leads product management for key areas of Salesforce Service Cloud, including Einstein AI and Digital Engagement, driving innovation and market success for these critical solutions.
Salesforce Product Management MVP
Recognized as a Product Management MVP at Salesforce for outstanding contributions and leadership in product development and strategy.
Educational Background
Bachelor's Degree, Business Administration and Management, General
State University of New York College at Fredonia - Year 1999
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Company Overview
RevSpringRevSpring is a leader in patient engagement and payment solutions that inspire patients to participate in and pay for their healthcare. The company has built the industry’s most comprehensive and impactful suite of patient engagement, OmniChannel communications and payment solutions backed by behavior analysis, propensity-to-pay scoring, contextual messaging, and user experience best practices. By engaging with patients from pre-service to post-service, RevSpring improves the patient experience and prompts real-time action forbathy providers and patients.
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