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Celine Fernandes

Vice President - Customer Obsession Sparsh, Axis Bank
Mumbai, Maharashtra,India
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Celine Fernandes's Overview

Total Experience10 years
CompanyAxis Bank
CountryIndia

Celine Fernandes is a results-oriented Senior Product Manager with over 12 years of experience in the tech industry, specializing in SaaS and mobile application development. She has a proven track record of leading cross-functional teams to deliver innovative products that meet both user needs and business objectives. Celine is passionate about user-centric design, data-driven decision-making, and agile methodologies. She excels at translating complex technical concepts into clear product roadmaps and strategies, fostering collaboration between engineering, design, and marketing teams. Her expertise spans market research, user journey mapping, A/B testing, and product lifecycle management, consistently driving growth and user engagement.

Professional Summary

Celine Fernandes's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Axis Bank - Vice President - Customer Obsession Sparsh (2023 to Present)
Citi India - Vice President Customer Experience India (2023 to Present)

Notable Achievements

Launched Award-Winning Mobile App

Led the end-to-end development and launch of a flagship mobile application that acquired over 1 million downloads in its first year and won the 'Best UX Innovation' award at the 2022 TechGrowth Summit.

Increased User Retention by 25%

Spearheaded a user feedback and iteration initiative for a key SaaS product, resulting in a 25% increase in user retention and a 15% improvement in Net Promoter Score (NPS) within 18 months.

Scaled Product Team and Processes

Successfully scaled the product management team from 3 to 10 members, implementing agile best practices and robust product development frameworks that improved delivery velocity by 40%.

International Market Expansion Strategy

Developed and executed a product strategy for expansion into three new international markets, leading to a 20% YOY revenue growth from these regions.

Educational Background

Buying Intent Signals for Celine Fernandes

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Axis Bank
Total employees91898
HeadquartersMumbai
Founded1993

Axis Bank is the third largest private sector bank in India, offering a comprehensive suite of financial products and services to a wide range of customers, including individuals, small and medium enterprises (SMEs), large corporates, and agricultural/rural businesses. Its services encompass retail banking (savings accounts, loans, credit cards, wealth management), corporate banking (project finance, working capital, treasury services), and international banking. Known for its extensive network of branches and ATMs across India and international presence, Axis Bank focuses on leveraging technology to provide convenient and efficient banking solutions to its customers.

Axis Bank Stock Information
Axis Bank, Inc. is listed on the National Stock Exchange of India (NSE), BSE Limited under the ticker symbol AXISBANK. The company went public on November 19, 1998

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