Cecilia Popp
Portland, Oregon,United States
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Cecilia Popp is a seasoned technology executive currently serving as the Chief Customer Officer (CCO) at Google Cloud. In this role, she is responsible for ensuring customers achieve their business objectives and realize maximum value from Google Cloud's offerings. Her purview includes leading Google Cloud's global customer success, support, and professional services organizations. With a career spanning over two decades, Cecilia has a strong background in enterprise software, cloud computing, and driving customer-centric strategies. Before joining Google Cloud, she held significant leadership positions at major technology companies such as SAP and Microsoft, where she was instrumental in building and scaling customer engagement models, driving sales operations, and fostering global partnerships. Cecilia is recognized for her expertise in transforming customer experiences, building high-performing global teams, and her commitment to helping enterprises navigate their digital transformation journeys.
Professional Summary
Cecilia Popp's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Chief Customer Officer at Google Cloud
Appointed as CCO to lead Google Cloud's global customer success, support, and professional services, focusing on enhancing customer value and driving adoption of cloud technologies.
Leadership in Enterprise Software (SAP & Microsoft)
Held multiple senior leadership roles at SAP, including Senior Vice President & Head of Cloud GTM, and significant positions at Microsoft, contributing to growth in enterprise solutions and customer relationship management.
Champion for Customer Success and Experience
Consistently focused on developing and implementing strategies that prioritize customer outcomes, improve satisfaction, and build long-term partnerships across global markets.
Driving Digital Transformation for Enterprises
Instrumental in guiding large enterprises through complex digital transformation initiatives by leveraging cloud technologies and customer-centric service models.
Educational Background
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Company Overview
MindtreeMindtree Limited was an Indian multinational information technology and outsourcing company, headquartered in Bengaluru, India. Founded in 1999, the company provided services in e-commerce, mobile applications, cloud computing, digital transformation, data analytics, EAI and ERP. In 2019, Larsen & Toubro (L&T) acquired a majority stake in Mindtree, and in November 2022, Mindtree merged with L&T Infotech (LTI) to form LTIMindtree, a leading global technology consulting and digital solutions company helping more than 700 clients succeed in a converging world.
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