Carolina Arroyo A. is a seasoned Digital Transformation Strategist and Product Leader with over 12 years of experience helping organizations leverage technology to drive innovation, optimize operations, and enhance customer experiences. Currently based in Bogotá, Colombia, she has a strong track record of leading cross-functional teams in the design, development, and launch of successful digital products and services across various industries, including fintech, e-commerce, and education. Carolina is passionate about human-centered design, agile methodologies, and the ethical application of AI. She is known for her analytical skills, her ability to bridge the gap between business objectives and technical execution, and her commitment to fostering inclusive and high-performing team cultures.
Carolina Arroyo A.'s work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully led a company-wide digital transformation initiative that resulted in a 40% increase in customer engagement and a 25% reduction in operational costs within two years by implementing new CRM systems and agile workflows.
Spearheaded the product development and launch of 'EduConecta', an innovative educational platform that received the 'LATAM EdTech Innovation Award 2021' and onboarded over 50,000 users in its first year.
Delivered a keynote presentation on 'The Future of AI in Customer Experience' to an audience of over 1,000 industry professionals, sharing insights on emerging trends and best practices.
Authored a well-received white paper on adopting agile methodologies in large enterprises, which has been cited in multiple industry publications and used as a guide by several organizations.
The Wharton School - Year 2023
WHU – Otto Beisheim School of Management - Year 2011
Bucerius Law School - Year 2011
Universidad San Francisco de Quito - Year 2005
Universidad San Francisco de Quito - Year 2005
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CONSTRUEX is a well-established construction and engineering firm specializing in residential, commercial, and infrastructure projects. With over two decades of experience, the company is committed to delivering high-quality, sustainable, and innovative construction solutions. CONSTRUEX prides itself on its skilled workforce, adherence to safety standards, and a client-centric approach, managing projects from initial design and planning through to execution and handover.
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