Carla Jones is a seasoned Product Management leader with over 12 years of experience in driving innovation and growth for technology companies. She specializes in developing and launching user-centric SaaS products, leveraging data analytics and agile methodologies to achieve business objectives. Carla has a strong track record of building and mentoring high-performing product teams, fostering a collaborative environment, and translating complex technical concepts into clear product roadmaps. She is passionate about emerging technologies, particularly AI and machine learning applications, and how they can be used to create impactful user experiences. Colleagues describe her as a strategic thinker with a keen eye for detail and an unwavering commitment to customer success.
Carla Jones's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Led the cross-functional team responsible for the development and successful launch of InnovateX, a B2B AI-powered analytics platform. Achieved 150% of an_user_acquisition_targets_within_the_first_six_months_and_secured_key_enterprise_clients.
Initiated and implemented a customer feedback loop and product iteration strategy that resulted in a 25% increase in Net Promoter Score (NPS) and a 15% reduction in customer churn over 18 months for a flagship product line.
Invited as a keynote speaker to share insights on 'The Future of AI in Product Development,' presenting to an audience of over 500 industry professionals and thought leaders.
Co-inventor on a patent for a novel predictive user interface technology that dynamically adjusts based on user behavior, enhancing usability and task completion rates.
Miami Dade Community College - Year 1991
- Year 1987
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Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.
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