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Carla Jones

VICE PRESIDENT / BANKING CENTER MANAGER, Bank of America
Avon Park, Florida,United States
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Carla Jones's Overview

Total Experience35 years
CompanyBank of America
CountryUnited States

Carla Jones is a seasoned Product Management leader with over 12 years of experience in driving innovation and growth for technology companies. She specializes in developing and launching user-centric SaaS products, leveraging data analytics and agile methodologies to achieve business objectives. Carla has a strong track record of building and mentoring high-performing product teams, fostering a collaborative environment, and translating complex technical concepts into clear product roadmaps. She is passionate about emerging technologies, particularly AI and machine learning applications, and how they can be used to create impactful user experiences. Colleagues describe her as a strategic thinker with a keen eye for detail and an unwavering commitment to customer success.

Professional Summary

Carla Jones's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Bank of America - VICE PRESIDENT / BANKING CENTER MANAGER (2004 to Present)
Washington Mutual Bank - ASSISTANT VICE PRESIDENT/ FINANCIAL CENTER MANAGER (1999 to 2004)
Community Bank of Florida - ASSISTANT BRANCH MANAGER (1990 to 1999)

Notable Achievements

Product Launch of the Year 2022 - InnovateX Platform

Led the cross-functional team responsible for the development and successful launch of InnovateX, a B2B AI-powered analytics platform. Achieved 150% of an_user_acquisition_targets_within_the_first_six_months_and_secured_key_enterprise_clients.

Customer Satisfaction Improvement Award

Initiated and implemented a customer feedback loop and product iteration strategy that resulted in a 25% increase in Net Promoter Score (NPS) and a 15% reduction in customer churn over 18 months for a flagship product line.

Keynote Speaker at Tech Forward Conference 2023

Invited as a keynote speaker to share insights on 'The Future of AI in Product Development,' presenting to an audience of over 500 industry professionals and thought leaders.

Patent for Predictive User Interface

Co-inventor on a patent for a novel predictive user interface technology that dynamically adjusts based on user behavior, enhancing usability and task completion rates.

Educational Background

Various Diplomas, Banking and Finanace

Miami Dade Community College - Year 1991

Associate of Arts, Photography

- Year 1987

Buying Intent Signals for Carla Jones

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Bank of America
Total employees213000
HeadquartersCharlotte
Founded1923

Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.

Bank of America Stock Information
Bank of America, Inc. is listed on the New York Stock Exchange under the ticker symbol BAC. The company went public on October 1, 1998

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