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Carin Falconer

Vice President, Customer Experience, Quince
San Diego, California,United States
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Carin Falconer's Overview

Total Experience31 years
CompanyQuince
CountryUnited States

Carin Falconer is an accomplished Senior Product Designer with over a decade of experience in crafting intuitive and impactful user experiences for web and mobile applications. She is passionate about user-centered design methodologies, translating complex user needs and business requirements into elegant and effective solutions. Carin has a strong background in user research, interaction design, prototyping, and usability testing, and thrives in collaborative environments, working closely with product managers, engineers, and stakeholders to deliver high-quality products. She is a strong advocate for accessibility and inclusive design, constantly seeking to create products that are usable and enjoyable for everyone.

Professional Summary

Carin Falconer's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Quince - Vice President, Customer Experience (2022 to Present)
Amazon - Head of Ring Global Community Support (Customer Service) (2019 to 2021)
Conn's - VP of Service (2010 to 2014)
support.com - VP, Retail Services and Programs (2009 to 2010)
Circuit City - Vice President, Circuit City Advantage & firedog Remote (2007 to 2009)
CompUSA - VP of Business Sales and Technology Service (2007 to 2007)

Notable Achievements

Led Redesign of Core E-commerce Platform

Spearheaded the complete redesign of a major e-commerce platform's user interface and experience, resulting in a 20% increase in conversion rates and a 15% improvement in user satisfaction scores within the first six months post-launch.

Established Design System for Scalability

Developed and implemented a comprehensive design system that standardized UI components and design patterns across multiple product teams, reducing design debt by 30% and accelerating development cycles by 25%.

Keynote Speaker at UX Connect 2022

Invited as a keynote speaker at the 'UX Connect 2022' conference, where she presented on 'The Future of Empathetic Design in AI-driven Products', sharing insights with over 500 industry professionals.

Patented Innovative UI Interaction

Co-inventor of a patented user interface interaction for navigating complex datasets, enhancing user efficiency and reducing cognitive load.

Educational Background

Bachelor's Degree, Business Administration

University of Southern California

Grossmont HS

Buying Intent Signals for Carin Falconer

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Quince
Total employees600
HeadquartersSan Francisco
Founded2018

Quince is a direct-to-consumer (DTC) e-commerce brand focused on providing high-quality essentials, ranging from apparel and accessories to home goods, at radically affordable prices. By cutting out traditional retail middlemen, minimizing marketing spend, and optimizing its supply chain (often working directly with factories), Quince aims to offer 'luxury for less.' End-users appreciate Quince for its transparent pricing, commitment to quality materials (like Mongolian cashmere, Italian leather, and organic cotton), and an expanding product catalog that makes premium goods more accessible.

Quince Funding Information
$141.5M - Total Funding Raised
$77M - Most recent funding amount
3 - Number of funding rounds
24 May, 2023 - Latest funding round
Lead Investors:
Insight Partners
Founders Fund
Coatue
8VC
Basis Set Ventures

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