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Byron Floyd

Vice President of Customer Experience Operations - Cox Business Customer Care, Cox Communications
Atlanta, Georgia,United States
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Byron Floyd's Overview

Total Experience41 years
CompanyCox Communications
CountryUnited States

Byron Floyd is a results-oriented and innovative professional with over a decade of experience in strategic leadership and project management. He has a proven track record of driving growth, optimizing operations, and leading high-performing teams to achieve ambitious goals. Byron is passionate about leveraging technology to solve complex challenges and is recognized for his strong analytical skills, clear communication, and ability to foster collaborative environments. He consistently seeks opportunities to learn and adapt in rapidly evolving industries.

Professional Summary

Byron Floyd's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Cox Communications - Vice President of Customer Experience Operations - Cox Business Customer Care (2023 to Present)
Cox Communications - Orange County - Director of Operations (2005 to 2011)
San Diego Habitat for Humanity - Member Board of Directors (2013 to 2014)
Final Phase Construction - Owner (2000 to 2010)

Notable Achievements

Led Cross-Functional Team to Exceed Quarterly Targets

Successfully managed and motivated a diverse team of 15 professionals, resulting in a 25% overachievement of key performance indicators for Q3 2022 through strategic planning and effective resource allocation.

Implemented New Workflow System Increasing Efficiency by 18%

Designed and rolled out a new project management workflow that streamlined processes, reduced bottlenecks, and improved overall team productivity by 18% within six months of implementation.

Keynote Speaker at Industry Conference 2023

Invited to deliver a keynote presentation on 'The Future of Agile Methodologies' to an audience of over 500 industry peers, receiving positive feedback for insightful content and engaging delivery.

Secured Landmark Client Account

Played a pivotal role in identifying, nurturing, and closing a significant client account, projected to increase annual revenue by 10%.

Educational Background

MBA-Completed April, 2018, International/Global Studies

Georgia State University - J. Mack Robinson College of Business - Year 2016

Buying Intent Signals for Byron Floyd

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Cox Communications
Total employees40000
HeadquartersAtlanta
Founded1962

Cox Communications is a leading American telecommunications company providing a wide range of services to residential and business customers. These services include high-speed internet (Cox Internet), digital cable television (Contour TV), home phone (Cox Voice), and smart home solutions like home security and automation (Cox Homelife). For businesses, Cox Business offers advanced data, voice, and video services, as well as cloud solutions and managed IT services, catering to various enterprise sizes.

Cox Communications Funding Information
Not Applicable - Total Funding Raised
Not Applicable - Most recent funding amount
Not Applicable - Number of funding rounds
Not Applicable - Latest funding round
Lead Investors:
Cox Enterprises (Parent Company)

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