Brian Shepherd

President, CEO and Board Member, CSG
Denver, Colorado,United States
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Who Is Brian Shepherd?

Total Experience36 years
CompanyCSG
CountryUnited States

Brian Shepherd is a seasoned executive with over 25 years of experience in the technology and business services sectors. As the President and Chief Executive Officer of CSG, he is responsible for the company's strategic direction, global operations, and financial performance. Brian is passionate about driving growth, fostering a customer-centric culture, and empowering global brands to thrive in the digital economy. Before becoming CEO in 2021, he held several leadership roles within CSG, including Executive Vice President and Group President. Prior to joining CSG in 2016, he spent 16 years in various leadership positions at TTEC (formerly TeleTech). He holds a B.S. in Economics from the University of California, Berkeley.

Brian Shepherd LinkedIn pageCompany Website

How Did Brian Shepherd's Career Path Shape Their Journey?

Brian Shepherd's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

CSG - President, CEO and Board Member(2021 to Present)
CSG International - EVP & President - Broadband, Cable & Satellite(2016 to 2017)
UXP Systems - Member Board Of Directors(2011 to 2018)
TeleTech - President - Customer Strategy & Technology Solutions(2013 to 2015)
Amdocs - Group President(2010 to 2013)
DST Innovis - Senior Vice President - Sales and Customer Operations(2002 to 2005)
McKinsey & Company - Strategy Consulting Engagement Manager(1996 to 1999)
Eli Lilly and Company - Manufacturing Lead(1990 to 1994)

What Are Brian Shepherd's Key Achievements?

Appointment as President & CEO of CSG

Appointed to lead CSG as President and CEO in January 2021, guiding the company's global strategy in providing innovative customer engagement, revenue management, and payments solutions to leading global brands.

Driving Record Growth and Financial Performance

Under his leadership, CSG has achieved record revenues and accelerated its growth strategy, focusing on expanding its portfolio as a global, SaaS-based technology provider and executing key strategic initiatives.

Champion of Company Culture and Inclusion

Recognized for fostering an inclusive, high-performance work environment. His focus on employee development and diversity has contributed to CSG being named a 'Best Place to Work' by multiple organizations, including Forbes.

Spearheading Digital Transformation Strategy

Led the strategic shift to position CSG as a future-ready, cloud-first technology provider, enabling clients to modernize their systems and enhance digital customer experiences on a global scale.

What's Brian Shepherd's Educational Background?

MBA, Business

Harvard Business School

BA, Economics

Wabash College

Buying Intent Signals for Brian Shepherd

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

CSG
Total employees6000
HeadquartersGreenwood Village
Founded1982

CSG is a global provider of business support systems (BSS) software and services, primarily serving the telecommunications, media, and entertainment industries. The company specializes in solutions for revenue and customer management, offering tools for billing, customer care, and digital monetization that help businesses streamline operations, enhance customer experiences, and launch new services efficiently.

Company Website
CSG Stock Information
CSG, Inc. is listed on the NASDAQ under the ticker symbol CSGS. The company went public on February 16, 1996

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