Brandy Miller
Newark, Delaware,United States
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Brandy Miller is an accomplished Senior UX Designer and Researcher with over 12 years of experience in creating intuitive, user-centered digital experiences for web and mobile applications. Currently based in the San Francisco Bay Area, she has a strong background in leading design projects from concept to launch, working closely with cross-functional teams including product managers, engineers, and marketers. Brandy is passionate about leveraging user research and data analytics to inform design decisions, advocating for the user at every stage of the product development lifecycle. Her expertise spans user interface design, interaction design, usability testing, prototyping, and a deep understanding of accessibility standards. She thrives on solving complex problems and transforming them into elegant and effective solutions that meet both user needs and business goals.
Professional Summary
Brandy Miller's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Redesigned E-commerce Checkout Flow, Increasing Conversion by 18%
Led the end-to-end redesign of a major e-commerce platform's checkout process. Conducted user research, A/B testing, and iterative prototyping, resulting in an 18% increase in conversion rates and a significant reduction in cart abandonment within three months of launch.
Established and Scaled a User Research Practice
Pioneered and institutionalized a comprehensive user research practice within a mid-sized tech company, including developing research methodologies, training team members, and integrating user feedback loops into the agile development process, demonstrably improving product-market fit.
Lead Designer for Award-Winning Mobile Application
Served as the lead UX/UI designer for a mobile application that received the 'App of the Year' award in its category for innovative design and exceptional user experience, contributing to a 200% growth in active users.
Improved Accessibility Compliance to WCAG 2.1 AA
Championed and implemented design changes across key product interfaces to achieve WCAG 2.1 AA compliance, making the product more accessible to users with disabilities and expanding the potential user base.
Educational Background
Business Management
Wilmington College
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Company Overview
Bank of AmericaBank of America Corporation is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides these services through operations in Consumer Banking, Global Wealth & Investment Management, Global Banking, and Global Markets. It aims to make financial lives better through the power of every connection.
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