Brad Reiser
Greater Calgary Metropolitan Area,Canada
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Brad Reiser is a highly accomplished and results-oriented executive leader with over two decades of experience specializing in customer experience, retail strategy, loyalty programs, and digital transformation. He is known for his ability to drive significant improvements in customer satisfaction, retention, and revenue growth by championing customer-centric initiatives. Brad has a strong track record in developing and executing innovative strategies that leverage data analytics and technology to enhance the end-to-end customer journey. He has held key leadership positions, including Chief Customer Officer roles, where he has been instrumental in building high-performing teams and fostering a culture of customer advocacy within organizations operating in competitive markets like retail, payments, and financial services.
How Did Brad Reiser's Career Path Shape Their Journey?
Brad Reiser's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
What Are Brad Reiser's Key Achievements?
Chief Customer Officer Leadership
Successfully led customer experience and operations as Chief Customer Officer for major organizations, including Stored Value Solutions (SVS), a FLEETCOR company, significantly enhancing customer lifecycle management and loyalty.
Retail Innovation and Strategy
Recognized as a thought leader in retail innovation, frequently contributing insights on emerging trends, customer behavior, and the future of commerce through industry publications and speaking engagements.
Development of Customer-Centric Programs
Spearheaded the design and implementation of impactful customer loyalty and engagement programs that demonstrably increased customer lifetime value and market share for various B2B and B2C clients.
Digital Transformation in Customer Service
Championed digital transformation initiatives within customer service operations, integrating AI and advanced analytics to personalize interactions and improve operational efficiency.
What's Brad Reiser's Educational Background?
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Company Overview
ENDEAVOR Technologies Corp.ENDEAVOR Technologies Corp. (referring to the publicly traded Endeavor Group Holdings, Inc. as the most prominent entity fitting parts of the request like stock information) is a global sports and entertainment company. It owns and operates premium intellectual property, including the UFC, and represents top talent in sports, fashion, and entertainment through agencies like WME and IMG. The company also produces and distributes content, and owns and manages live events and experiences worldwide. From an end-user perspective, they are behind major sporting events, represent many famous athletes and artists, and influence global media and entertainment consumption.
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