Bill McDermott

Chairman and CEO, ServiceNow
Santa Clara, California,United States
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Who Is Bill McDermott?

Total Experience74 years
CompanyServiceNow
CountryUnited States

Bill McDermott is a globally recognized American business executive, currently serving as the President and CEO of ServiceNow. A veteran of the technology industry, he is renowned for his inspirational leadership, customer-centric approach, and a remarkable track record of driving growth and transformation at major enterprise software companies. Before joining ServiceNow in late 2019, he had a distinguished tenure as the CEO of SAP, where he was the first American to hold the position. During his leadership, SAP's market value tripled, and he successfully navigated the company's shift to cloud computing. McDermott is also a bestselling author, known for his memoir 'Winners Dream: A Journey from Corner Store to Corner Office,' which details his optimistic philosophy and rise from a working-class background to the pinnacle of corporate leadership.

How Did Bill McDermott's Career Path Shape Their Journey?

Bill McDermott's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

ServiceNow - Chairman and CEO(2022 to Present)
Zoom - Board Member(2022 to Present)
Fisker Inc - Board Member(2020 to 2023)
SecureWorks - Board Member(2016 to 2019)
SAP - CEO(2010 to 2019)
ANSYS, Inc. - Board Member(2007 to 2019)
Under Armour - Board Member(2005 to 2019)
Gartner - President(2000 to 2001)
Xerox - Division President and Corporate Officer(1983 to 2000)

What Are Bill McDermott's Key Achievements?

CEO of ServiceNow

Since taking the helm in November 2019, he has led ServiceNow through a period of immense growth, cementing its position as a leader in digital workflow automation and significantly increasing its market capitalization and global footprint.

First American CEO of SAP

As the first non-European CEO of SAP (2010-2019), he successfully transformed the German software giant, tripling its market value to over $160 billion and aggressively expanding its cloud portfolio with key acquisitions like Concur and SuccessFactors.

Bestselling Author

Authored the critically acclaimed memoir 'Winners Dream: A Journey from Corner Store to Corner Office' (2014), which became a bestseller and serves as an inspirational guide on leadership, ambition, and resilience.

Leadership at Xerox

Early in his career, at age 36, he became the youngest-ever corporate officer at Xerox after orchestrating a highly successful turnaround of the company's struggling Puerto Rican division, demonstrating his leadership capabilities.

What's Bill McDermott's Educational Background?

Master of Business Administration (MBA)

Northwestern University - Kellogg School of Management

Executive Development Program

The Wharton School

Bachelor's degree

Dowling College

Buying Intent Signals for Bill McDermott

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Notable news
Hiring actively
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Company Overview

ServiceNow
Total employees22668
HeadquartersSanta Clara
Founded2003

ServiceNow is a cloud computing company that provides a powerful enterprise platform-as-a-service (PaaS) to automate and manage digital workflows for IT, employee, and customer operations. The Now Platform enables organizations to digitize and unify their processes, breaking down silos between departments and improving efficiency. From an end-user perspective, ServiceNow simplifies tasks like requesting IT support, onboarding new employees, or managing customer service cases through a user-friendly portal, ultimately creating better experiences and unlocking productivity across the enterprise.

ServiceNow Stock Information
ServiceNow, Inc. is listed on the New York Stock Exchange under the ticker symbol NOW. The company went public on June 29, 2012

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