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Ben Humphries

Marketing Director, Financial Services, H&R Block
New York, New York,United States
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Ben Humphries's Overview

Total Experience23 years
CompanyH&R Block
CountryUnited States

Ben Humphries is a seasoned technology leader and software architect with approximately 15 years of experience in designing, developing, and deploying scalable software solutions. He has a proven track record of leading engineering teams, driving innovation, and delivering complex projects in fast-paced environments. Ben's expertise lies in cloud-native architectures, microservices, data engineering, and agile development methodologies. He is passionate about leveraging cutting-edge technologies to solve real-world problems and is known for his strategic thinking, technical depth, and ability to mentor and grow talent within his teams. He often focuses on the intersection of robust engineering practices and impactful business outcomes.

Professional Summary

Ben Humphries's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

H&R Block - Marketing Director, Financial Services (2022 to Present)
PayPal - Director, Partnership Marketing Programs (2021 to 2022)
Foxtel - CRM Marketing Manager (2014 to 2015)
NRMA - Member Segment Manager (2013 to 2014)
News Corp Australia - Marketing Manager (2012 to 2013)
Optus - Segment Marketing Manager (2010 to 2012)
David Jones - Customer Service (2003 to 2005)

Notable Achievements

Led Development of a High-Traffic SaaS Platform

Successfully architected and led the development of a multi-tenant SaaS platform, scaling it to support over 1 million active users and achieving 99.99% uptime. This involved migrating legacy systems to a modern microservices architecture on AWS.

Innovated Data Processing Pipeline

Designed and implemented a novel real-time data processing pipeline using Kafka and Spark, which reduced data latency by 70% and enabled new analytics capabilities, leading to a 15% improvement in operational efficiency.

Team Growth and Mentorship Excellence

Grew the engineering team from 5 to 25 members, establishing a strong culture of collaboration, continuous learning, and engineering excellence. Received company-wide recognition for outstanding mentorship and talent development.

Open Source Contributor

Active contributor to several key open-source projects in the cloud-native and data engineering space, with contributions focused on improving performance and adding new features.

Educational Background

Master of Business Administration (MBA)

Macquarie Graduate School of Management (MGSM) - Year 2012

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

H&R Block
Total employees70000
HeadquartersKansas City
Founded1955

H&R Block is a global consumer tax services provider, offering tax preparation services, tax software, and other financial products. They serve taxpayers in the United States, Canada, and Australia, through a combination of retail offices, online platforms, and desktop software. The company aims to simplify the tax filing process and provide financial guidance to individuals and small businesses, helping them navigate complex tax laws and maximize their returns or minimize liabilities.

H&R Block Stock Information
H&R Block, Inc. is listed on the New York Stock Exchange under the ticker symbol HRB. The company went public on January 10, 1962

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