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Ben Adams

Senior Director of SaaS Platform Operations, Maryland Department of Information Technology
Baltimore, Maryland,United States
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Ben Adams's Overview

Total Experience23 years
CompanyMaryland Department of Information Technology
CountryUnited States

Ben Adams is a highly accomplished Senior Product Manager with over 15 years of experience in the tech industry, specializing in SaaS product development, go-to-market strategy, and user-centric design. Currently based in Austin, Texas, Ben has a strong track record of leading cross-functional teams to deliver innovative products that drive significant market growth and customer satisfaction. He is passionate about leveraging data analytics and emerging technologies like AI to solve complex user problems and create intuitive, impactful user experiences. Ben is known for his strategic thinking, collaborative leadership style, and his ability to translate technical complexities into clear business value.

Professional Summary

Ben Adams's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Maryland Department of Information Technology - Senior Director of SaaS Platform Operations (2024 to Present)
State of Maryland - Program Manager, IBM Maximo (2021 to 2024)
Stanley Black & Decker, Inc. - Enterprise Web Manager (2017 to 2019)
Anthem - SharePoint Manager (2015 to 2017)
T. Rowe Price - Web and Marketing Manager (2010 to 2013)

Notable Achievements

Scaled 'InnovateHub' SaaS Platform to 1M+ Users

Led the product strategy and execution for 'InnovateHub,' growing the user base from 50k to over 1 million active users in 3 years, resulting in a 400% increase in ARR.

Product of the Year Award 2022 - 'ConnectSphere'

Spearheaded the development of 'ConnectSphere,' a collaborative communication tool that won 'Product of the Year' at the TechForward Awards for its innovative approach to remote team engagement.

Reduced Customer Churn by 18%

Implemented a data-driven customer feedback loop and feature prioritization framework that directly contributed to an 18% reduction in customer churn within 12 months for a key enterprise product line.

Launched Three New Revenue-Generating Product Lines

Successfully identified market opportunities and launched three new product lines, which collectively contributed an additional $5M in revenue in their first two years.

Educational Background

M.B.A., Management

The Johns Hopkins University - Carey Business School - Year 2006

B.A., Advertising / Marketing

Loyola University Maryland - Year 1999

Buying Intent Signals for Ben Adams

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Maryland Department of Information Technology
Total employees565
HeadquartersCrownsville
Founded2008

The Maryland Department of Information Technology (DoIT) is the primary technology organization for Maryland State Government. DoIT leads the state in technology, advocating for and creating innovative, secure, and accessible solutions. It provides essential IT services, infrastructure, and support to nearly all state agencies, enabling them to deliver efficient and effective services to Marylanders. Key focus areas include cybersecurity, cloud services, network infrastructure, application development, and digital government initiatives.

Maryland Department of Information Technology Funding Information
Not Applicable (Funded by State appropriations) - Total Funding Raised
Not Applicable - Most recent funding amount
Not Applicable - Number of funding rounds
Not Applicable - Latest funding round
Lead Investors:
Not Applicable (Government Agency funded by State Budget)

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