Barb Palmer
Greater Chicago Area,United States
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Barb Palmer is a seasoned strategic leader with over 18 years of experience in digital transformation, product management, and customer experience innovation, primarily within the technology and SaaS sectors. She is passionate about leveraging data-driven insights to build high-performing teams and launch market-leading products that solve complex user problems. Barb is known for her ability to bridge the gap between technical development and business objectives, fostering collaborative environments that drive growth and operational excellence. She has a strong track record of successfully scaling operations and delivering customer-centric solutions in fast-paced, competitive markets.
Professional Summary
Barb Palmer's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led Digital Transformation Initiative
Spearheaded a company-wide digital transformation initiative that resulted in a 40% increase in operational efficiency and a 25% improvement in customer satisfaction scores within two years.
Scaled Product Portfolio
Successfully launched and scaled a new suite of SaaS products, achieving $10M ARR within the first three years and capturing significant market share in a competitive landscape.
Keynote Speaker at Tech Innovators Summit 2022
Delivered a widely acclaimed keynote on 'The Future of Customer-Centric AI' at the annual Tech Innovators Summit, influencing industry dialogue on ethical AI implementation.
Women in Tech Leadership Award
Recognized with the 'Women in Tech Leadership Award 2021' for outstanding contributions to mentorship and advocacy for diversity in the technology industry.
Educational Background
Business
Joliet Junior College - Year 1984
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Company Overview
TDS®Telephone and Data Systems, Inc. (TDS) is a diversified American telecommunications company headquartered in Chicago, Illinois. It provides wireless products and services; cable and wireline broadband, video and voice services; and hosted and managed services to business customers nationwide through its brands U.S. Cellular, TDS Telecom, and OneNeck IT Solutions. TDS is focused on delivering high-quality connectivity and technology solutions to both residential and commercial customers, often serving smaller and mid-sized markets.
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