Ashish Nagraj is a distinguished technologist and entrepreneur, widely recognized as the Co-founder and Chief Technology Officer (CTO) of Haptik, a leading enterprise conversational AI platform. With a strong foundation in computer science and a deep passion for artificial intelligence and machine learning, Ashish has been a driving force behind Haptik's technological prowess and innovation. He has been instrumental in architecting and scaling Haptik's sophisticated AI infrastructure, enabling it to handle billions of conversations for top global brands. Ashish's leadership has been crucial in developing Haptik's core capabilities in Natural Language Understanding (NLU), dialogue management, and multilingual support, significantly shaping the company's product roadmap and its position as a market leader. He is committed to leveraging AI to solve real-world business challenges and enhance customer experiences.
Ashish Nagraj's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Co-founded Haptik in 2013 and, as CTO, led its technological development from a startup to one of the world's largest conversational AI platforms, culminating in its strategic acquisition by Reliance Jio in 2019, which further accelerated its growth and impact.
Recognized in the prestigious Forbes 30 Under 30 Asia list in 2018 (Enterprise Technology category) for his significant contributions and leadership in the field of artificial intelligence and enterprise software through his work at Haptik.
Spearheaded the research, development, and deployment of Haptik's core AI engine, including cutting-edge NLU models, context-aware dialogue systems, and robust machine learning pipelines, enabling sophisticated and human-like interactions for enterprise clients.
Successfully led the Haptik engineering team in scaling the platform's capabilities to support global enterprise requirements, including multilingual support, advanced integrations, and enterprise-grade security and reliability, serving clients across diverse industries worldwide.
Vinayaka Missions University - Year 2015
K.S.M.S - Year 2006
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