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Ashish Sharma

Executive Vice President Customer Service, Vodafone Idea Limited
Gurgaon, Haryana,India
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Ashish Sharma's Overview

Total Experience29 years
CompanyVodafone Idea Limited
CountryIndia

Ashish Sharma is a highly skilled and results-oriented Senior Software Architect with over 12 years of experience in designing, developing, and deploying scalable enterprise-level applications and cloud-native solutions. He possesses deep expertise in microservices architecture, DevOps practices, and leading agile development teams. Ashish is passionate about leveraging cutting-edge technologies like Kubernetes, serverless computing, and AI/ML to solve complex business challenges. He is a strong advocate for clean code, test-driven development, and continuous learning, actively contributing to tech communities and mentoring junior engineers.

Professional Summary

Ashish Sharma's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Vodafone Idea Limited - Executive Vice President Customer Service (2019 to Present)
Max Life Insurance Company Limited - Senior Vice President - Customer Services, Customer Experience and Field Operations (2017 to 2019)
Max Life Insurance Co Ltd - Corporate Vice President & Head - Medical Underwriting & Claims (2014 to 2015)
Max Life Insurance Company Limited - Corporate Vice President- Head Customer Service and Policy Owner Service (2013 to 2014)
Max New York Life Insurance - Manager Claims and Process Control (2002 to 2004)
ICICI Prudential Life Insurance Co Ltd - Regional Risk Controller (2001 to 2002)
ANZ Grindlays Bank - Officer Risk Management (1997 to 2001)

Notable Achievements

Led Cloud Migration Strategy for Fortune 500 Client

Successfully architected and led the migration of a monolithic legacy application to a microservices-based architecture on AWS, resulting in a 60% reduction in operational costs and a 40% improvement in system scalability and resilience.

Innovator of the Year Award (Internal)

Received the 'Innovator of the Year' award for developing a novel machine learning-based anomaly detection system that proactively identified and mitigated potential system outages, improving uptime by 99.99%.

Published Author on Cloud-Native Patterns

Authored and published a well-received book on 'Pragmatic Cloud-Native Design Patterns', which has become a go-to resource for developers and architects in the industry. Also a frequent speaker at international tech conferences.

Core Contributor to Open Source Kubernetes Tooling

Active core contributor to a popular open-source Kubernetes diagnostic tool, enhancing its capabilities for easier cluster management and troubleshooting, adopted by thousands of users worldwide.

Educational Background

Management Development Program

Indian Institute of Management Ahmedabad - Year 2011

PGDBF, Finance and Banking

Indian Institute of Finance- Masters in Finance - Year 2000

B.Comm (Hons.)

Hindu College- University of Delhi - Year 1994

Bhartiya Vidya Bhawan Rajaji Vidyasharam - Year 1992

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Vodafone Idea Limited
Total employees8745
HeadquartersMumbai
Founded2018

Vodafone Idea Limited is an Indian telecommunications operator. It is a pan-India integrated GSM operator offering 2G, 3G, 4G, 4G+, VoLTE, and VoWiFi services. Formed from the merger of Vodafone India and Idea Cellular in August 2018, it is one of the largest telecom networks in India, striving to provide seamless connectivity and digital services to millions of Indians. The company is focused on building a robust network infrastructure to support the growing digital needs of the country.

Vodafone Idea Limited Stock Information
Vodafone Idea Limited, Inc. is listed on the National Stock Exchange of India (NSE), Bombay Stock Exchange (BSE) under the ticker symbol IDEA (NSE), 532822 (BSE). The company went public on March 9, 2007

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