Ruchika Arora
Greater Delhi Area,India
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Ruchika Arora is a distinguished product leader, currently serving as the Chief Product Officer at Ada, a leader in AI-powered customer service automation. With a rich background that includes pivotal roles at Meta, Netflix, and Shopify, Ruchika has a proven track record of building and scaling impactful, user-centric products. Her expertise spans product strategy, AI/ML applications, growth, and leading high-performing product teams in fast-paced tech environments. She is passionate about leveraging technology to solve complex customer problems and drive business success.
Professional Summary
Ruchika Arora's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Chief Product Officer at Ada
Leading the product vision, strategy, and execution for Ada's AI-powered customer service automation platform, driving innovation and market leadership.
Product Leadership at Meta & Netflix
Held key product leadership positions at Meta (Facebook) and Netflix, contributing to the development and growth of globally recognized products and features that impacted millions of users.
Scaling High-Growth Products
Instrumental in scaling product offerings and teams at high-growth companies like Shopify and Ada, significantly impacting user acquisition, engagement, and revenue.
Advocate for AI in Customer Experience
A vocal proponent and thought leader on the application of Artificial Intelligence to transform customer experience and automate interactions effectively.
Educational Background
Master of Business Administration (MBA), Consulting, Global Marketing, Advanced Strategic Management
Cardiff University / Prifysgol Caerdydd - Year 2012
Post Graduate Diploma in Marketing Management, Marketing, Brand Management, Advertising
Times School of Marketing - Year 2009
BBA, Specialized in Marketing
Guru Gobind Singh Indraprastha University - Year 2005
Commerce with Maths
D.L.D.A.V Model school
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Company Overview
LBB (Little Black Book)LBB (Little Black Book) is an online discovery platform and marketplace that helps users find and shop unique local brands, products, services, and experiences across various categories like fashion, food, home decor, travel, and events. It connects consumers with independent businesses and offers curated recommendations, making it easier to explore what's new and trending in their city and beyond.
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