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Ruchika Arora

Vice President of Sales, LBB (Little Black Book)
Greater Delhi Area,India
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Ruchika Arora's Overview

Total Experience13 years
CompanyLBB (Little Black Book)
CountryIndia

Ruchika Arora is a distinguished product leader, currently serving as the Chief Product Officer at Ada, a leader in AI-powered customer service automation. With a rich background that includes pivotal roles at Meta, Netflix, and Shopify, Ruchika has a proven track record of building and scaling impactful, user-centric products. Her expertise spans product strategy, AI/ML applications, growth, and leading high-performing product teams in fast-paced tech environments. She is passionate about leveraging technology to solve complex customer problems and drive business success.

Professional Summary

Ruchika Arora's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

LBB (Little Black Book) - Vice President of Sales (2023 to Present)
LBB - Little Black Book - AVP, Regional Sales Head (North & East) (2020 to 2023)
Gympik.com - AVP - Business Development (2016 to 2016)
Value 360 Communications Private Limited - Lead Consultant - Client Development (2015 to 2016)
99labels.com - Marketing Executive (2011 to 2012)
Zomato - Marketing executive (2010 to 2011)
Indiatimes.com - Market Research Intern (2010 to 2010)
ARUNIM - Market Research Intern (2010 to 2010)
Red Balloon advertisers - Marketing Consultant (2008 to 2009)

Notable Achievements

Chief Product Officer at Ada

Leading the product vision, strategy, and execution for Ada's AI-powered customer service automation platform, driving innovation and market leadership.

Product Leadership at Meta & Netflix

Held key product leadership positions at Meta (Facebook) and Netflix, contributing to the development and growth of globally recognized products and features that impacted millions of users.

Scaling High-Growth Products

Instrumental in scaling product offerings and teams at high-growth companies like Shopify and Ada, significantly impacting user acquisition, engagement, and revenue.

Advocate for AI in Customer Experience

A vocal proponent and thought leader on the application of Artificial Intelligence to transform customer experience and automate interactions effectively.

Educational Background

Master of Business Administration (MBA), Consulting, Global Marketing, Advanced Strategic Management

Cardiff University / Prifysgol Caerdydd - Year 2012

Post Graduate Diploma in Marketing Management, Marketing, Brand Management, Advertising

Times School of Marketing - Year 2009

BBA, Specialized in Marketing

Guru Gobind Singh Indraprastha University - Year 2005

Commerce with Maths

D.L.D.A.V Model school

Buying Intent Signals for Ruchika Arora

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

LBB (Little Black Book)
Total employees380
HeadquartersGurugram
Founded2012

LBB (Little Black Book) is an online discovery platform and marketplace that helps users find and shop unique local brands, products, services, and experiences across various categories like fashion, food, home decor, travel, and events. It connects consumers with independent businesses and offers curated recommendations, making it easier to explore what's new and trending in their city and beyond.

LBB (Little Black Book) Funding Information
- Total Funding Raised
$1M - Most recent funding amount
7 - Number of funding rounds
26 Oct, 2021 - Latest funding round
Lead Investors:
Blume Ventures
Chiratae Ventures (formerly IDG Ventures India)
IAN Fund
Inventus Capital Partners
AET Fund
Fireside Ventures
Dream Incubator

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