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Anthony Mai

Senior Vice President, Group Head, Healthcare, Customers Bank
New York City Metropolitan Area,United States
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Anthony Mai's Overview

Total Experience27 years
CompanyCustomers Bank
CountryUnited States

Anthony Mai is a highly accomplished and innovative technology leader with 12 years of experience in software development, cloud architecture, and AI-driven solutions. Currently based in Austin, TX, Anthony has a proven track record of leading cross-functional teams to deliver complex, scalable, and high-impact projects. He is deeply passionate about leveraging emerging technologies to solve real-world problems and enhance user experiences. Known for his strategic thinking, technical acumen, and collaborative spirit, Anthony consistently drives for excellence and fosters a culture of continuous improvement and learning within his teams. His expertise spans across full-stack development, machine learning model deployment, and building robust data infrastructure.

Professional Summary

Anthony Mai's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Customers Bank - Senior Vice President, Group Head, Healthcare (2016 to Present)
BBVA Compass - Senior Vice President Healthcare Finance (2013 to 2016)
Sun National Bank - Senior Vice President Healthcare Finance (2008 to 2013)
CIT - National Business Development (2003 to 2008)
Fleet Bank - Senior Account Manager in Healthcare Leasing (1998 to 2003)

Notable Achievements

Lead Architect for Scalable Cloud Platform

Successfully designed and led the implementation of a new microservices-based cloud platform, supporting over 1 million daily active users and reducing operational costs by 30% through optimized resource utilization and automation.

AI-Powered Personalization Engine Development

Spearheaded the development of an AI-powered personalization engine that increased user engagement by 25% and conversion rates by 18% by delivering tailored content and product recommendations.

Innovation Award for Process Optimization

Received the company's annual 'Innovation Excellence Award' for developing a novel automated testing framework that reduced the software release cycle time by 40% while improving code quality.

Published Research on Ethical AI

Co-authored and published a well-received paper on 'Frameworks for Ethical AI Development' in a leading industry journal, contributing to the discourse on responsible technology.

Mentorship Program Lead

Established and led a company-wide mentorship program for junior engineers, successfully pairing over 50 mentees with senior staff, resulting in improved employee retention and skill development.

Educational Background

BS, Finance

Northeastern University

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Customers Bank
Total employees1222
HeadquartersWest Reading, Pennsylvania
Founded2009

Customers Bank is a full-service super-community bank offering a range of banking products and services to individuals, businesses, and municipalities. Known for its 'high-tech, high-touch' approach, it provides commercial and industrial lending, commercial real estate lending, multi-family and residential mortgage lending, and a range of deposit products. The bank also emphasizes fintech partnerships and banking-as-a-service (BaaS) solutions to deliver innovative financial services.

Customers Bank Stock Information
Customers Bank, Inc. is listed on the NYSE under the ticker symbol CUBI. The company went public on May 9, 2013

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