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Annie Garcia

Vice President Sales & Member Experience, Humana
Miami, Florida,United States
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Annie Garcia's Overview

Total Experience14 years
CompanyHumana
CountryUnited States

Annie Garcia is a passionate and results-oriented Senior UX Designer with over 12 years of experience in crafting intuitive and engaging digital experiences across web and mobile platforms. She excels at translating complex user needs and business requirements into elegant, user-centered design solutions. Annie has a strong background in user research, interaction design, prototyping, and usability testing, consistently advocating for the user while aligning with strategic business goals. She is known for her collaborative approach, working closely with product managers, engineers, and stakeholders to deliver impactful products. Annie is deeply interested in inclusive design principles and is always exploring new ways to make technology accessible to everyone.

Professional Summary

Annie Garcia's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Humana - Vice President Sales & Member Experience (2025 to Present)
Top Talent Connect - Management Consultant (2023 to 2024)
T-Mobile - Regional Vice President-Metro by T-Mobile (2021 to 2023)
Sprint - Regional President- Southeast (2018 to 2020)
DIRECTV Latin America - AVP DirecTV Latin America Care & Operations (2016 to 2018)
DIRECTV - AVP, Emerging Business Operations (2015 to 2016)
AT&T - AVP, National Door to Door Consumer Sales & Service (2012 to 2015)

Notable Achievements

Lead UX Designer for 'ConnectApp' Mobile Redesign

Led the complete UX overhaul for a popular social networking mobile application, resulting in a 25% increase in daily active users and a 15% improvement in user satisfaction scores within 6 months of launch. Responsible for user research, persona development, journey mapping, wireframing, prototyping, and usability testing.

Innovator's Award for 'Accessible UI Kit'

Developed and championed an internal 'Accessible UI Kit' that standardized accessible design practices across multiple product teams, significantly reducing accessibility-related bugs and improving WCAG compliance. Received the company's annual Innovator's Award for this initiative.

Speaker at 'UX Forward Conference 2022'

Presented a talk titled 'Empathy in Pixels: Designing for Neurodiversity' at the international UX Forward Conference, sharing insights and best practices for creating more inclusive digital products. The talk was highly rated by attendees and featured on several industry blogs.

Mentorship Program Lead

Established and led a mentorship program within her department, pairing junior designers with senior staff, which improved team cohesion and accelerated skill development for new hires. Successfully mentored 5 junior designers who have since taken on more significant roles.

Educational Background

Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services

Nova Southeastern University

Bachelor's degree, Economics

University of Miami Herbert Business School

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Humana
Total employees67100
HeadquartersLouisville
Founded1961

Humana Inc. is a leading American health and well-being company headquartered in Louisville, Kentucky. It offers a wide array of health insurance products and related services, including Medicare Advantage plans, Medicaid coverage, and commercial group plans. Humana is committed to helping its millions of medical and specialty members achieve their best health by simplifying healthcare and making it more personalized and accessible.

Humana Stock Information
Humana, Inc. is listed on the New York Stock Exchange under the ticker symbol HUM. The company went public on January 10, 1972

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