Angela Tunales is a highly experienced Lead UX Designer & Researcher with over 12 years of expertise in crafting intuitive, user-centered digital experiences. Based in Austin, TX, she specializes in translating complex user needs and business requirements into elegant and effective design solutions for web and mobile applications. Angela is passionate about empathetic design, employing a mixed-methods research approach to uncover deep user insights. She excels in leading cross-functional teams, mentoring junior designers, and advocating for user-centricity throughout the product development lifecycle. Her work spans various industries, including e-commerce, healthcare technology, and SaaS platforms, consistently aiming to enhance usability and drive user engagement.
Angela Tunales's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Led the design team for 'ConnectHealth', a mobile application that received the Red Dot Design Award for its innovative approach to patient-doctor communication and user-friendly interface.
Spearheaded a major UX overhaul of the 'ShopSmart' e-commerce platform, resulting in a 25% increase in user retention and a 15% uplift in conversion rates within six months post-launch through improved navigation and personalized user journeys.
Built and scaled the user research function from the ground up at Innovatech Solutions, implementing standardized research methodologies, tools, and a participant recruitment panel, significantly improving product-market fit for new features.
Authored a well-received series of articles on ethical and empathetic UX design principles, featured in a leading industry design publication, fostering discussion on responsible technology design.
TBA Graduate Trust School - Year 2014
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Cadence Bank, N.A. is a regional financial institution with dual headquarters in Houston, Texas, and Tupelo, Mississippi. It offers a comprehensive suite of banking products and services, including consumer and commercial banking, treasury management, wealth management, and mortgage lending. With a history tracing back over a century through predecessor institutions, Cadence Bank focuses on serving individuals, businesses, and communities across the Southern United States, emphasizing relationship-based banking and tailored financial solutions.
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