Al Gerrie is the founder and CEO of ZigZag Global, a multi-award-winning SaaS platform that helps retailers manage, resell, and recycle returned stock globally. With extensive experience spanning over two decades in e-commerce, retail, and logistics technology, Al identified a significant gap in the market for a more efficient, cost-effective, and sustainable solution for handling e-commerce returns. Under his leadership, ZigZag Global has become a pioneering force in reverse logistics, offering innovative technology that connects retailers to a global network of warehouses and carriers. Al is passionate about leveraging technology to solve complex business challenges, improve customer experiences, and promote circular economy principles within the retail sector. He is recognized as a thought leader in retail technology and sustainability.
Al Gerrie's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Established ZigZag Global in 2015, developing it into an internationally recognized and award-winning software solution that transforms the retail returns process for major brands, significantly reducing costs and waste.
Championed the development of a technology platform that actively promotes sustainability in e-commerce by facilitating local reselling, recycling, or charitable donation of returned goods, thereby reducing the carbon footprint of returns.
Under his stewardship, ZigZag Global has received numerous prestigious awards for innovation, technology, and sustainability, including accolades from the World Retail Awards, Drapers Digital Awards, and Retail Systems Awards, among others.
Successfully guided ZigZag Global through multiple funding rounds and forged strategic partnerships with major carriers, marketplaces, and retailers, expanding the company's reach and impact.
Northumbria University - Year 1996
Beal High School - Year 1987
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ZigZag Global is a SaaS platform that helps e-commerce retailers manage their returns globally. Their solution focuses on reducing the cost, waste, and friction associated with returns by intelligently routing items to warehouses for consolidation, resale through marketplaces, donation to charities, or responsible recycling. This helps retailers improve customer satisfaction, reduce operational costs, and enhance sustainability efforts by minimizing unnecessary shipping and landfill.
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