Albert Muyshondt is a seasoned executive with over two decades of experience in the enterprise software and data intelligence industry. He currently serves as the Chief Customer Officer (CCO) at Collibra, where he is responsible for the global post-sales organization, encompassing customer success, professional services, support, and customer education. Albert is recognized for his strong leadership in building and scaling customer-centric organizations that drive adoption, retention, and expansion. His expertise lies in go-to-market strategies, customer lifecycle management, and ensuring customers achieve maximum value from their technology investments. Before Collibra, he held significant leadership positions at various technology companies, including Tidemark Systems (acquired by Anaplan) and SAP, where he focused on business intelligence and enterprise performance management solutions. He is passionate about helping organizations harness the power of data to achieve their strategic objectives.
Albert Muyshondt's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Leads Collibra's global customer-facing post-sales functions, including Customer Success, Professional Services, Technical Support, and Education, focusing on driving customer value, adoption, and retention for the Data Intelligence Cloud platform.
Demonstrated success in building and scaling global customer success and services organizations in high-growth SaaS environments, significantly contributing to customer satisfaction and net revenue retention.
Held key leadership roles at prominent enterprise software companies like SAP and Tidemark Systems, contributing to their growth and market presence in areas such as Business Intelligence and Enterprise Performance Management.
Champion for enabling customers to unlock tangible business value from their data through effective data governance, data literacy, and the strategic use of data intelligence platforms.
University of North Carolina Wilmington - Year 2002
University of Mannheim - Year 2005
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Credit Suisse Group AG was a global investment bank and financial services firm founded and based in Switzerland. Headquartered in Zürich, it maintained offices in all major financial centers around the world and provided services in private banking, investment banking, asset management, and shared services. It was known for its strict bank–client confidentiality and banking secrecy. In March 2023, following a series of financial difficulties and scandals, UBS Group AG agreed to acquire Credit Suisse for $3.25 billion to prevent its collapse. The acquisition was completed in June 2023, and Credit Suisse now operates as a consolidated banking group under UBS. The Credit Suisse brand and operations are being integrated into UBS, with the brand expected to be phased out over time.
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