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Ajitpal Singh Raina is a seasoned technology executive and entrepreneur with extensive experience in artificial intelligence, machine learning, conversational AI, and enterprise software. Currently serving as the Chief Product Officer at Gupshup, he is responsible for driving the product vision, strategy, and execution for Gupshup's market-leading conversational engagement platform. Prior to Gupshup, Ajitpal was the Co-founder and CEO of msg.ai, an award-winning AI-powered conversational platform, which was acquired by Gupshup in 2019. His expertise lies in building scalable AI products that solve complex business problems and enhance customer experiences. Ajitpal is passionate about leveraging technology to create innovative solutions and has a strong track record of leading product teams to deliver impactful results in fast-paced environments. He holds a Master's degree in Computer Science from the University of Southern California and a Bachelor's degree in Engineering from Thapar Institute of Engineering & Technology.
Ajitpal Singh Raina's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully co-founded and led msg.ai, a pioneering AI-powered conversational platform for enterprises, focusing on customer service automation and engagement. Grew the company to serve major clients and secured its strategic acquisition by Gupshup.
Spearheads product strategy, innovation, and roadmap for Gupshup, one of the world's leading conversational engagement platforms, significantly contributing to its growth and market leadership in AI-driven customer communication solutions.
Has been at forefront of developing and evangelizing AI-driven conversational technologies, transforming how businesses interact with their customers across various messaging channels.
Orchestrated the successful acquisition of msg.ai by Gupshup and played a key role in integrating its technology and team into Gupshup's broader platform, enhancing its AI capabilities.
Virginia Tech - Year 2006
University of Mumbai - Year 2002
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