Abhinav Kapur

Co-founder + CEO, Bikky, Inc.
New York, New York,United States
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Who Is Abhinav Kapur?

Total Experience17 years
CompanyBikky, Inc.
CountryUnited States

Abhinav Kapur is an accomplished product leader and entrepreneur with extensive experience in artificial intelligence, conversational AI, and building scalable technology platforms. He co-founded Heyday, a conversational AI platform designed to help retailers enhance customer experience, which was successfully acquired by Hootsuite. Following the acquisition, Abhinav took on a leadership role at Hootsuite as VP of AI & Product, driving the integration and advancement of AI capabilities within their suite of social media management tools. His expertise lies in identifying market needs, conceptualizing innovative product solutions, and leading cross-functional teams to deliver impactful results. Abhinav is passionate about leveraging AI to solve complex business challenges and create meaningful user interactions.

Abhinav Kapur LinkedIn pageCompany Website

How Did Abhinav Kapur's Career Path Shape Their Journey?

Abhinav Kapur's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Bikky, Inc. - Co-founder + CEO(2017 to Present)
BTIG, LLC - Equity Research(2014 to 2017)
Bank of America Merrill Lynch - Investment Banking(2010 to 2014)
Federal Deposit Insurance Corporation - Economic Assistant(2008 to 2010)

What Are Abhinav Kapur's Key Achievements?

Co-founded Heyday and Led to Acquisition

Successfully co-founded Heyday, a pioneering conversational AI platform for e-commerce and customer service. Grew the company from an idea to a market-leading solution, culminating in its strategic acquisition by Hootsuite in 2021.

VP, AI & Product at Hootsuite

Led the AI product strategy and roadmap at Hootsuite post-acquisition, integrating Heyday's technology and spearheading new AI-driven features to enhance social media management and customer engagement for global brands.

Thought Leader in Conversational AI

Recognized for his insights and contributions to the field of conversational AI and its application in business, frequently sharing expertise on AI's role in transforming customer interactions and e-commerce.

Innovation in Global Brand Management (Unilever)

Prior to his entrepreneurial journey, Abhinav drove AI-powered innovation initiatives within Unilever's global brand management, exploring new avenues for consumer engagement and product development.

What's Abhinav Kapur's Educational Background?

BA, International Political Economy

Washington and Lee University - Year 2004

Finance, Political Economy

London School of Economics and Political Science - Year 2006

Buying Intent Signals for Abhinav Kapur

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
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Corporate Finance

Company Overview

Bikky, Inc.
Total employees35
HeadquartersNew York
Founded2018

Bikky is a customer data platform (CDP) specifically designed for multi-unit restaurant brands. It centralizes guest data from various sources like POS, online ordering, loyalty programs, and reservations to provide a unified customer view. This enables restaurants to understand guest behavior, segment audiences, and execute targeted marketing campaigns to drive repeat business, increase order value, and enhance customer lifetime value. Essentially, Bikky helps restaurants leverage their own data to make smarter marketing decisions and grow revenue.

Company Website
Bikky, Inc. Funding Information
Unknown - Total Funding Raised
$9M - Most recent funding amount
3 - Number of funding rounds
16 Aug, 2023 - Latest funding round
Lead Investors:
GGV Capital
Interlace Ventures
Equal Ventures
Precursor Ventures
Animo Ventures

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