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zocdoc
Overview
Zocdoc is a leading digital healthcare marketplace, operating in the health tech sector, that connects patients with doctors and medical professionals through a user-friendly online platform. Its core function is to facilitate convenient appointment scheduling, both in-person and virtual, offering verified reviews and real-time availability to enhance patient access and choice. By streamlining the patient-provider connection, Zocdoc occupies a significant market position as a key player in improving healthcare accessibility and transparency, striving to become the go-to solution for individuals seeking timely and informed healthcare decisions and appointments.
zocdoc's headcount breakdown by department
| Department | HeadCount |
|---|---|
Administrative | 14 |
Consulting | 1 |
Service | 88 |
Design | 8 |
Education | 0 |
Finance | 23 |
Management | 12 |
Hr | 40 |
Legal | 5 |
Marketing | 40 |
Medical | 4 |
Operations | 62 |
Department | 102 |
Product | 73 |
Management | 7 |
Estate | 0 |
Research | 52 |
Sales | 135 |
Technical | 188 |
Trades | 2 |
Zocdoc's department structure clearly reflects its identity as a technology-driven healthcare marketplace. The robust Technical department, with 188 employees, signals a strong emphasis on platform development, continuous innovation, and maintaining a scalable, reliable system. The substantial Sales team, numbering 135, underscores the importance of actively acquiring and managing healthcare provider partnerships, which is crucial for expanding service offerings and market reach. A significant Operations team, with 62 members, supports the smooth functioning of the platform, provider onboarding, and patient support. The 88 individuals in Customer Service underscores Zocdoc's commitment to a positive user experience, offering support to both patients and providers. Meanwhile, the Product team (73 employees) plays a pivotal role in defining and improving the user experience and feature set of the platform, ensuring continuous relevance and adoption. The Research department, with 52 employees, highlights a commitment to data-driven decision-making and identifying opportunities for improvement within the healthcare landscape. The relatively smaller departments like Administrative, Finance, and HR support these core functions, demonstrating a focused investment in the critical elements of a tech-enabled marketplace within the healthcare space.
zocdoc's employees by locations
Employee Count by Country
Total: 856 employees
Zocdoc's global workforce distribution demonstrates a hybrid approach, strategically balancing a strong domestic presence with offshore capabilities for scalability and cost efficiency. The United States, with 592 employees, serves as the primary hub for core business operations, strategic decision-making, and market focus, aligning with Zocdoc's primary target audience of US-based healthcare consumers. The significant presence in India, with 253 employees, likely supports a range of functions including technology development, customer support, and operational processes, leveraging the skilled talent pool and cost advantages offered by the region. The smaller presence in countries like Madagascar, the Philippines, the Netherlands, Saudi Arabia, the United Kingdom, Ireland, Morocco, Brazil, and Canada likely indicates remote workers or a limited initial foray into international markets, suggesting a potential for future global expansion. This distribution indicates that while Zocdoc is focused on serving the US healthcare market, it strategically utilizes global talent, particularly in India, to optimize operational efficiency and support its technology-driven business model.
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