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Zillow Group, Inc., a prominent player in the online real estate sector, operates a comprehensive digital marketplace connecting buyers, sellers, renters, and real estate professionals. Leveraging a portfolio of well-known brands such as Zillow, Trulia, and StreetEasy, the company provides an array of services including property search, valuation tools like the Zestimate, rental listings, mortgage origination, and various ancillary services. Headquartered in Seattle, Washington, Zillow has established itself as the leading digital platform in the U.S. residential real estate market, expanding its reach into adjacent fintech domains through data-driven solutions and a focus on empowering consumers and industry professionals alike.
Department | HeadCount |
---|---|
Administrative | 73 |
Consulting | 240 |
Service | 156 |
Design | 120 |
Education | 12 |
Finance | 175 |
Management | 50 |
Hr | 161 |
Legal | 67 |
Marketing | 199 |
Medical | 0 |
Operations | 223 |
Department | 825 |
Product | 230 |
Management | 116 |
Estate | 162 |
Research | 239 |
Sales | 634 |
Technical | 1171 |
Trades | 4 |
Zillow's department distribution underscores a tech-centric business model deeply rooted in data analysis and product innovation. The largest contingent of employees in Technical roles (1171) signifies a substantial investment in software engineering, data science, and infrastructure essential for maintaining Zillow's expansive property database, refining the Zestimate algorithm, and supporting cloud-based services. Complementing this is a significant presence in Sales (634) and Consulting (240), highlighting a robust go-to-market strategy focused on monetizing the platform through real estate agents, lenders, and advertising partnerships. The sizable Marketing (199) and Customer Service (156) departments demonstrate a commitment to brand awareness and user satisfaction, crucial for a consumer-facing platform. Furthermore, substantial teams dedicated to Product (230) and Research (239) indicate a strong emphasis on continuous improvement and data-driven decision-making. The presence of Operations (223), Project Management (116), and essential support functions like Finance (175), HR (161), Legal (67), and Design (120) at appropriate levels points to a well-structured and mature public company. In summary, Zillow operates with a technology backbone powering its core services, supported by strong sales and marketing teams focused on monetization, reflecting a balanced yet tech-heavy model aligned with its strategy of using technology to capture market share and generate diverse revenue streams.
Total: 4,856 employees
Zillow's global workforce distribution reveals a strong domestic focus, with the majority of employees (4,578) based in the United States, indicating a strategic emphasis on the U.S. residential real estate market. A notable presence in Mexico (150) suggests near-shore operations potentially supporting customer service, technical assistance, or sales roles for the North American market. Beyond North America, employee numbers are significantly lower, with a concentration in Serbia (34) and smaller teams distributed across various countries including the Philippines (6), India (9), Bangladesh (4), and Nigeria (8). This dispersed global presence suggests the utilization of remote or offshore talent to support specific functions like engineering, customer support, or data analysis, rather than a widespread strategy of international market penetration. The geographical concentration supports Zillow's strategic focus on dominating the U.S. market while leveraging a geographically diverse talent pool for operational efficiency, cost optimization, and extended service coverage. The country distribution reflects a U.S.-centric business model with targeted international talent acquisition to augment domestic capabilities.
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