Products
By Team
Sales
Multithread effectively and personalize outreach to convert deals faster
Social Media Marketing
Elevate social presence and drive business growth from social media
RevOps
Identify and prioritize high-intent leads, and improve sales effectiveness
Events & Field Marketing
Find and connect with ICP attendees, and improve event outcomes
Resources
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thryv
Overview
Thryv Holdings, Inc. operates as a Software-as-a-Service (SaaS) provider focused on empowering small to medium-sized businesses (SMBs) with a comprehensive client experience platform. Their flagship product, Thryv, offers an integrated suite of tools encompassing CRM, marketing automation, online scheduling, payment processing, and reputation management, designed to streamline operations and enhance customer engagement. Within the competitive SMB SaaS landscape, Thryv strategically positions itself as an all-in-one solution, aiming to consolidate disparate business functions into a single, user-friendly platform to drive efficiency and growth for its clientele.
thryv's headcount breakdown by department
| Department | HeadCount |
|---|---|
Administrative | 14 |
Consulting | 403 |
Service | 168 |
Design | 20 |
Education | 12 |
Finance | 47 |
Management | 15 |
Hr | 27 |
Legal | 5 |
Marketing | 133 |
Medical | 0 |
Operations | 48 |
Department | 218 |
Product | 61 |
Management | 11 |
Estate | 1 |
Research | 46 |
Sales | 295 |
Technical | 188 |
Trades | 1 |
Thryv's department distribution highlights a strong emphasis on customer acquisition and retention, indicative of a balanced approach to growth and client success in the SaaS industry. The substantial consulting department, exceeding 400 employees, suggests a high-touch onboarding process and ongoing support strategy crucial for driving adoption and maximizing the value of the Thryv platform among SMBs. A significant sales force further reinforces this acquisition-focused approach. Complementing this, the considerable investment in technical and product development departments (188 and 61 employees respectively) underscores a commitment to continuous innovation, platform maintenance, and expanding the product's capabilities. The 168-strong customer service department highlights the importance of ongoing support to SMB customers using a broad platform like Thryv. The allocation of resources to 'Other Department', suggests a level of operational support, data handling, or possibly functions that are outsourced. This balanced distribution of resources – with a focus on sales and consulting alongside technical innovation and customer support – reflects a business model designed for both rapid growth and long-term client satisfaction, positioning Thryv for sustainable expansion within the SMB SaaS market.
thryv's employees by locations
Employee Count by Country
Total: 1,711 employees
Thryv's global workforce distribution demonstrates a primarily North American focus, with a significant concentration of employees in the United States. The presence of a substantial team in the Dominican Republic likely serves as a nearshore operational hub, supporting customer service, technical assistance, and other key functions in a cost-effective manner. The presence in Australia reflects an established market. The more modest headcount in countries such as Canada, the United Kingdom, and Spain likely reflects sales, marketing, and support operations tailored to those specific regions. Minimal presence in other locations like the Philippines, India, and various other countries suggests either emerging market exploration or supporting the core business processes.. This geographic strategy indicates a phased approach to international expansion, leveraging nearshore capabilities for operational efficiency while prioritizing growth in core markets that align with its product offering and business model.
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