Products
By Team
Sales
Multithread effectively and personalize outreach to convert deals faster
Social Media Marketing
Elevate social presence and drive business growth from social media
RevOps
Identify and prioritize high-intent leads, and improve sales effectiveness
Events & Field Marketing
Find and connect with ICP attendees, and improve event outcomes
Resources
.png)
.png)
the realreal
Overview
The RealReal operates as a premier, authenticated luxury consignment marketplace, positioned as a key player in the fashion and retail sectors. The company provides a platform for buying and selling pre-owned luxury goods, spanning categories such as apparel, handbags, shoes, jewelry, watches, and home decor. By facilitating a circular economy within the luxury market, The RealReal caters to environmentally conscious consumers seeking high-end goods at accessible price points while empowering consignors to monetize their luxury assets. Its focus on authentication lends credibility and trust, differentiating it from other resale platforms and solidifying its position as a leader in the authenticated luxury resale space.
the realreal's headcount breakdown by department
| Department | HeadCount |
|---|---|
Administrative | 62 |
Consulting | 7 |
Service | 94 |
Design | 123 |
Education | 5 |
Finance | 84 |
Management | 20 |
Hr | 34 |
Legal | 49 |
Marketing | 62 |
Medical | 0 |
Operations | 179 |
Department | 277 |
Product | 15 |
Management | 3 |
Estate | 2 |
Research | 27 |
Sales | 588 |
Technical | 92 |
Trades | 27 |
The RealReal's departmental structure underscores a business model heavily reliant on both sales and operational efficiency. The substantial Sales department (588 employees) is pivotal for driving revenue through the acquisition and sale of luxury goods, emphasizing the importance of consignment acquisition and customer engagement. A significant Operations department (179 employees) is crucial for managing the intricate logistics involved in authentication, quality control, warehousing, and shipping of luxury items. The 'Other Department' (277 employees) likely encompasses roles involved in consignment intake, processing, and inventory management. The Design department (123 employees), larger than what is typically seen in pure-play retail, likely contributes to the visual merchandising, website presentation, and development of marketing materials designed to enhance the perceived value and desirability of the luxury goods. While a Technical department (92 employees) and Product department (15 employees) exist, their relatively smaller size suggests a strategic focus on leveraging existing technologies and platforms, rather than extensive in-house technology development. This operational framework demonstrates a commitment to efficient handling and selling of a high volume of luxury items, prioritizing sales and logistical excellence over a heavy technology-driven approach, aligning with the needs of a consignment-based business.
the realreal's employees by locations
Employee Count by Country
Total: 1,750 employees
The RealReal's workforce distribution demonstrates a strong concentration in the United States (1707 employees), indicating a primarily domestic market focus. While the company maintains a presence in a diverse range of countries, including Brazil (15 employees), Canada (7 employees), and the United Kingdom (4 employees), the relatively small employee counts outside the U.S. suggest a strategy of supporting core business operations, authentication processes, warehousing, and customer service from a centralized base. The limited international presence likely supports localized marketing efforts, international consignment acquisition, or initial stages of logistical support. This geographical strategy aligns with a focus on capturing and serving the established U.S. luxury market, with potential exploration or nascent expansion into select international markets. Future growth strategies could involve expanding authentication facilities and operations in regions with significant luxury goods consumption if a more aggressive international expansion is pursued. However, the current distribution emphasizes a deliberate and strategic focus on the U.S. market where brand recognition and market infrastructure are already established.
Want to stay ahead of the realreal's org changes?
Get alerts when hiring spikes or teams shift focus
Track changes vs. competitors
Spot warm GTM signals early