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Sprinklr is a leading unified customer experience management (Unified-CXM) platform that empowers modern enterprises to orchestrate seamless and personalized customer journeys across all touchpoints. Operating in the software-as-a-service (SaaS) sector, Sprinklr offers a comprehensive suite of tools encompassing social media management, marketing automation, customer care, advertising, and advanced analytics, all powered by artificial intelligence. The platform enables businesses to gain deep customer insights, improve brand engagement, and drive revenue growth through enhanced customer experiences. Sprinklr holds a strong market position by integrating diverse customer interactions into a single, unified view, enabling brands to deliver consistent and relevant experiences at scale.
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Sprinklr's workforce structure, implied by the headcount of 4257 within the 1001-5000 range, suggests a well-balanced organization strategically invested across key functional areas. As a Unified-CXM platform provider, a significant portion of the workforce is undoubtedly dedicated to technology and product development. This includes engineers, data scientists, and product managers responsible for maintaining and innovating the core platform, developing AI/ML capabilities, and ensuring scalability and security. A robust sales and marketing organization is also crucial for Sprinklr's go-to-market strategy, focusing on acquiring new enterprise clients and expanding its market share. The data highlights a strong emphasis on enterprise-level software offering, which inherently requires a specialized and consultative sales approach. Furthermore, a sizable customer success team plays a vital role in onboarding clients, providing ongoing support, driving adoption of Sprinklr's platform, and fostering long-term customer loyalty, an essential component for SaaS business models. While specific department-level data is unavailable, the inference from the company's core business function indicates a strong alignment with its industry's demands, reflecting a balanced workforce distribution that supports technological innovation, effective sales execution, and superior customer service.
No employee data available
While the provided data lacks comprehensive country-specific workforce information, it is reasonable to assume that Sprinklr operates with a globally distributed workforce to support its multinational client base. The presence of the LinkedIn India page (in.linkedin.com/company/sprinklr) strongly suggests a significant operational hub in India, likely leveraging the region's talent pool for technology development, customer support, and potentially other business functions. As a leading Unified-CXM platform targeting global enterprises, Sprinklr likely maintains a presence in key geographic markets, including North America (potentially its headquarters and largest market), Europe (with offices supporting regional clients), and the Asia-Pacific region (to cater to the growing demand for CXM solutions in emerging markets). This strategic distribution allows Sprinklr to provide localized support, build relationships with regional partners, and tap into diverse talent pools. Without granular data on employee distribution across specific countries, it is difficult to definitively quantify the regional concentrations, however, the global nature of their customer base suggests a strategic presence in major economic centers worldwide and, evidently, a notable presence in India.
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