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softcat

Overview

Total employees2861
Departments20
Locations8

Softcat is a leading UK-based IT solutions and services provider, operating primarily as a value-added reseller (VAR) of hardware, software, and related services. They cater to a diverse clientele spanning both the public and private sectors, offering a comprehensive portfolio of technology solutions from leading vendors. Beyond traditional reselling, Softcat increasingly emphasizes managed services, cloud solutions, and professional services to provide end-to-end IT support, solidifying its position as a trusted advisor and strategic technology partner for its clients within the highly competitive IT market.

softcat's headcount breakdown by department

DepartmentHeadCount
Administrative
46
Consulting
62
Service
97
Design
10
Education
6

Softcat's departmental structure strongly indicates a sales-driven organization, reflective of its core business as an IT solutions reseller. The significant size of the Sales department, employing nearly a third of the workforce, underscores the company's reliance on direct sales and account management to generate revenue. A sizable Technical department provides essential pre-sales and post-sales support, demonstrating a commitment to technical expertise and customer satisfaction, further cementing their position as a credible advisor. The presence of Consulting and Project Management teams suggests a strategic move towards offering higher-value solutions and services beyond simply selling hardware and software. The 'Other Department' category likely encompasses crucial functions such as logistics, procurement, and warehousing, all critical for efficient product distribution within their reseller model. While supporting departments like Marketing, Finance, and HR are present, their smaller size compared to Sales and Technical reinforces Softcat's primary focus on revenue generation through direct sales and technical service delivery, a common characteristic of successful VARs. This structure is well-suited to their role as a key intermediary between technology vendors and end-user organizations.

softcat's employees by locations

Employee Count by Country

Total: 2,190 employees

2132
United Kingdom
97.4%
35
Ireland
1.6%
14
United States
0.6%
4
Singapore
0.2%
3
Australia
0.1%
1
Spain
0.0%
1
United Arab Emirates
0.0%

Softcat's global workforce distribution is heavily skewed towards the United Kingdom, indicating a strong domestic focus and a deep-rooted presence within the UK IT market. The vast majority of employees are based in the UK, reflecting the company's origins and established market leadership. While there is a presence in Ireland, employee numbers are considerably smaller, suggesting regional support operations or a smaller market presence. The limited number of employees in countries like the United States, Singapore, and Australia hint at nascent international expansion efforts, potentially driven by the need to support global clients or explore new market opportunities. The very small presence in Spain and the UAE may represent exploratory forays into these markets or support roles tied to specific customer contracts. Overall, Softcat's geographic strategy appears to be centered on maintaining dominance within the UK market while cautiously pursuing strategic international expansion, primarily through supporting existing clients or investigating select high-potential regions. The degree of internationalization is, however, limited relative to its UK footprint, indicating a continued emphasis on its core domestic market.

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softcat Headcount by Region & Department | Highperform AI