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servicenow

Overview

Total employees32781
Departments0
Locations0

ServiceNow is a leading Software-as-a-Service (SaaS) provider specializing in digital workflow solutions that automate and streamline IT, employee, and customer experiences. Operating in the enterprise software sector, ServiceNow's core business revolves around enabling organizations to achieve digital transformation by improving efficiency, reducing operational costs, and enhancing overall user satisfaction through its comprehensive Now Platform. With a strong market presence and a reputation for innovation, ServiceNow competes with other major players in the cloud computing space, continuously evolving its platform to maintain its leadership in the rapidly expanding digital workflow management landscape.

servicenow's headcount breakdown by department

DepartmentHeadCount

Given ServiceNow's focus on platform-as-a-service (PaaS) and digital workflow solutions, a significant portion of its 32,781 employees are likely concentrated in technology-centric departments. This includes software engineering, product development, cloud operations, research and development, and IT infrastructure to support the ongoing innovation and maintenance of the Now Platform. A substantial investment in sales and marketing is also crucial for driving adoption and expanding its market reach, indicating a large sales and marketing division. Furthermore, a dedicated customer success and professional services organization is vital to onboarding clients, customizing solutions, and providing ongoing support. This balanced approach, combining a strong technology core with robust customer-facing functions, aligns perfectly with ServiceNow's business model of delivering a comprehensive suite of services that empower digital transformation across diverse industries and organizational sizes. The emphasis on technology and customer success is critical for sustaining its competitive edge and driving long-term growth.

servicenow's employees by locations

No employee data available

With a global headcount exceeding 32,000, ServiceNow possesses a substantial international presence, reflecting its position as a major player in the enterprise software market serving multinational corporations. While its headquarters and a significant portion of its workforce are likely based in North America, particularly the United States, ServiceNow's global distribution strategy is vital for supporting its worldwide client base. Strategic presence in key international markets, including Europe and the Asia-Pacific region, is crucial for supporting sales, implementation, and customer service in those regions. This includes countries like the UK, Germany, France, India, Australia, and Japan. Such geographic diversity allows ServiceNow to cater to the unique needs of clients in different geographies, maintain a competitive edge in the global market, and ensure round-the-clock support. The distribution reflects a deliberate strategy to capitalize on talent pools in various regions and establish a strong foothold in high-growth markets.

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servicenow Headcount by Region & Department | Highperform AI