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rimini street
Overview
Rimini Street is a global provider of third-party support services for enterprise software, primarily focusing on Oracle and SAP products. The company operates within the IT services industry, offering an alternative to traditional vendor-provided support by delivering customized and responsive support solutions to help clients reduce costs and extend the lifespan of their existing software investments. Rimini Street's key business focus is on providing premium-level support, maintenance, and managed services, positioning them as a significant competitor to the software vendors themselves, particularly for organizations seeking cost-effective and high-quality support options for mature software implementations.
rimini street's headcount breakdown by department
| Department | HeadCount |
|---|---|
Administrative | 46 |
Consulting | 61 |
Service | 52 |
Design | 5 |
Education | 0 |
Rimini Street's departmental structure strongly reflects a technology-driven and customer-centric business model centered around providing specialized enterprise software support. The considerable 'other_department' category, employing over 500 individuals, likely comprises a range of specialized technical and support personnel critical for managing and maintaining diverse software applications. The substantial technical team (325 employees) underscores the company's emphasis on deep technical expertise and problem-solving capabilities, essential for providing robust and reliable support to clients. The robust sales team (136 employees) reflects a commitment to expanding market reach and acquiring new customers. Customer service (52), consulting (61), project management (39), and operations (48) teams are strategically sized to deliver efficient service delivery, client onboarding, and ongoing relationship management. The smaller design (5) and product (7) teams are consistent with a business model focused on supporting existing software rather than developing new products. The administrative, HR, finance, legal, marketing, and research departments are appropriately sized to facilitate the core support and technical operations, indicating a balanced organizational structure designed to deliver specialized enterprise software support and maintenance services.
rimini street's employees by locations
Employee Count by Country
Total: 1,438 employees
Rimini Street's global workforce distribution demonstrates a strategically diversified approach, blending onshore, nearshore, and offshore resources to serve a global client base. The largest employee concentrations in the United States (457) and India (474) suggest these locations serve as primary hubs for customer support, development, and technical expertise. The significant presence in Brazil (175 employees) points to the growing importance of the Latin American market and a commitment to providing regional support. The widespread distribution across Europe (UK, France, Germany, etc.), Asia-Pacific (Australia, Japan, Singapore, etc.), and the Middle East (Israel, UAE) allows for localized support and responsiveness, enabling 24/7/365 service delivery across various time zones. The strong presence in India reflects leveraging cost-effective technical talent, while the presence in developed regions like the US, UK, and Australia, allows for localized support and language capabilities. Overall, Rimini Street's geographic strategy is aligned with its global support model, emphasizing a blend of cost-effectiveness, regional expertise, and round-the-clock availability to meet the needs of its diverse enterprise client base.
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