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mews
Overview
Mews, a prominent player in the hospitality technology sector, provides a cloud-native, SaaS-driven Property Management System (PMS) and guest experience platform designed to streamline operations for hotels, hostels, serviced apartments, and other accommodation providers. Headquartered in Prague, Czech Republic, Mews is carving out a strong market position as a challenger to established players like Oracle Hospitality and Cloudbeds, offering a comprehensive suite of tools encompassing front-desk management, channel distribution, booking engines, point-of-sale systems, and robust API integrations. They are focused on enabling automation, enhancing guest satisfaction, and facilitating global scalability for their clientele, establishing themselves as a leading innovator in the European hotel-tech market while aggressively expanding into North America, the Middle East, and Asia-Pacific.
mews's headcount breakdown by department
| Department | HeadCount |
|---|---|
Administrative | 8 |
Consulting | 7 |
Service | 152 |
Design | 20 |
Education | 7 |
Finance | 40 |
Management | 13 |
Hr | 41 |
Legal | 11 |
Marketing | 40 |
Medical | 0 |
Operations | 8 |
Department | 181 |
Product | 45 |
Management | 12 |
Estate | 0 |
Research | 37 |
Sales | 91 |
Technical | 262 |
Trades | 0 |
The workforce composition at Mews, with 1,372 employees, strongly suggests a hybrid approach that prioritizes both technological innovation and superior customer service. The substantial Technical department (262 employees, ~19%), along with Product (45) and Research (37), signifies a commitment to continuous platform development and technological advancement, which is crucial in the rapidly evolving hospitality technology landscape. A large Customer Service team (152 employees, ~11%) emphasizes the importance of providing responsive and reliable support, a critical differentiator in the hospitality industry where 24/7 operations are standard. The Sales (91) and Marketing (40) departments, representing approximately 9% of the workforce, point to a balanced go-to-market strategy focused on both acquiring new customers and driving demand. The sizable 'Other' department (181 employees) likely encompasses implementation specialists, training professionals, and regional account managers, highlighting a strong focus on customer onboarding and success, key elements in ensuring client retention and expansion. The comparatively lean support functions (HR, Finance, Legal, Administrative), each comprising between 0.5% and 3% of headcount, indicate efficient operational management and a focus on scalability, common traits among fast-growing SaaS businesses. This department distribution illustrates a company that balances cutting-edge technology with a high-touch customer experience, perfectly aligning with the demands of the hospitality sector for reliable and innovative solutions.
mews's employees by locations
Employee Count by Country
Total: 975 employees
Mews' global workforce distribution is predominantly concentrated in Europe, with approximately 71% of its employees based in the region. This strategic focus aligns with Mews' initial strength and core market in the European hospitality sector. The Czech Republic (234 employees) serves as the company's headquarters and a major operational hub, followed by significant presences in the United Kingdom (170), Spain (145), and the Netherlands (116). The broader Northern Europe cluster (210), including Sweden, Norway, and Finland, also plays a key role. Beyond Europe, Mews maintains a strategic global footprint designed to support expansion into key markets. The North American presence (United States 74, Canada 21) is indicative of a growing focus on the lucrative US hotel-tech market. In the Asia-Pacific region, the company has established a presence in Australia (19), Hong Kong, South Korea, and Thailand, tapping into emerging hospitality hubs. A presence in the Middle East (UAE, Kuwait) caters to the high-value resort and luxury property segments. This geographic strategy allows Mews to provide localized support and sales expertise to its key customer bases worldwide, while maintaining core product development and engineering functions primarily within Europe. The distribution reflects a globally distributed support model, enabling localized service and market-specific sales while leveraging established talent pools in Europe for product innovation and development, supporting Mews’ ambition to be a worldwide hospitality platform while capitalizing on its strongest market footholds.
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