M

mercari

Overview

Total employees1722
Departments20
Locations17

Mercari, Inc. operates as a leading mobile-first marketplace, primarily focused on consumer-to-consumer (C2C) transactions within the e-commerce sector. Recognized as the dominant player in Japan's online second-hand goods market, Mercari provides a platform for users to buy and sell a diverse range of items. With expansions into the United States and the United Kingdom, Mercari is actively developing its presence as a global peer-to-peer marketplace, leveraging technologies like AI-powered recommendations and image recognition to enhance user experience and streamline transactions. The company has also strategically diversified its offerings to include a 'Buy Now' (B2C) component and logistics solutions to optimize the entire e-commerce lifecycle, competing with major players like eBay and OfferUp.

mercari's headcount breakdown by department

DepartmentHeadCount
Administrative
24
Consulting
4
Service
12
Design
20
Education
4
Finance
13
Management
31
Hr
51
Legal
15
Marketing
29
Medical
1
Operations
19
Department
214
Product
80
Management
14
Estate
0
Research
36
Sales
40
Technical
516
Trades
0

Mercari's department distribution reveals a strong technology and product development orientation, indicative of its digital marketplace business model. The sizable Technical department (516 employees) and Product team (80 employees) highlight the company's investment in maintaining and innovating its platform. Supporting this emphasis are the Research (36 employees) and Design (20 employees) departments, indicating a commitment to user-centric product development. While the Sales (40 employees) and Marketing (29 employees) teams demonstrate a focus on user acquisition and brand awareness, their relative sizes suggest an efficient, data-driven approach to growth, potentially leveraging the "Other Department"'s significant headcount (214) for growth hacking and platform governance activities. The relatively lean Customer Service (12 employees) and Operations (19 employees) teams, alongside proportionate HR (51 employees), Legal (15 employees), and Finance (13 employees) functions, further support the picture of a technology company where automation and scalable infrastructure play crucial roles. This structure suggests Mercari prioritizes a technologically advanced platform complemented by efficient commercial and operational units designed to scale effectively within the competitive e-commerce landscape.

mercari's employees by locations

Employee Count by Country

Total: 1,118 employees

1047
Japan
93.6%
30
United States
2.7%
21
India
1.9%
4
Taiwan
0.4%
2
United Kingdom
0.2%
2
Germany
0.2%
2
Canada
0.2%
2
Indonesia
0.2%
1
Malaysia
0.1%
1
Singapore
0.1%

Mercari's global workforce distribution is heavily concentrated in Japan (1,047 employees), its home market, reflecting the dominance of its Japanese marketplace operations and the company's origins. While demonstrating a clear primary focus on its domestic operations, the company strategically maintains a presence in other regions, primarily to support its expansion efforts. North America, with 30 employees in the United States and 2 in Canada, represents a significant secondary focus aligned with the Mercari US marketplace. The presence in other Asia-Pacific countries like India (21 employees), Taiwan, and Southeast Asian nations likely serves to support regional market research, potential engineering outposts, and localized support. The smaller European presence (United Kingdom, Germany, Sweden, Austria, Portugal) suggests an early-stage exploration of these markets, potentially involving partnership development or limited market testing. The distribution pattern signifies a 'hub-and-spoke' model, where the majority of expertise and product development reside in Japan, with targeted international teams focusing on market expansion and localized support. This allows Mercari to maintain a robust core operation while leveraging international talent to adapt its platform to new markets and regulatory environments, facilitating sustainable global growth.

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mercari Headcount by Region & Department | Highperform AI