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hopper
Overview
Hopper is a rapidly growing travel technology company operating within the online travel agency (OTA) space. Leveraging predictive analytics and a mobile-first approach, Hopper empowers users to find and book flights, hotels, and rental cars at optimal prices. By employing proprietary algorithms that analyze billions of data points, Hopper forecasts price fluctuations and recommends the best times to buy, differentiating itself from traditional OTAs by focusing on proactive recommendations and price prediction rather than solely on transaction facilitation. Hopper has gained significant traction with millennial and Gen Z travelers, positioning itself as a key player in the future of travel booking and price transparency.
hopper's headcount breakdown by department
| Department | HeadCount |
|---|---|
Administrative | 7 |
Consulting | 10 |
Service | 78 |
Design | 3 |
Education | 4 |
Finance | 36 |
Management | 17 |
Hr | 19 |
Legal | 10 |
Marketing | 31 |
Medical | 0 |
Operations | 30 |
Department | 125 |
Product | 46 |
Management | 12 |
Estate | 1 |
Research | 15 |
Sales | 25 |
Technical | 239 |
Trades | 1 |
Hopper's department distribution clearly reflects its identity as a technology-driven online travel platform. The substantial Technical department (239 employees) indicates a heavy investment in maintaining and enhancing its core predictive algorithms, mobile application, and underlying technology infrastructure. This is essential for a company that bases its value proposition on accurate price forecasting and a seamless user experience. The significant Customer Service department (78 employees) highlights the importance Hopper places on addressing user inquiries and resolving travel-related issues, crucial for maintaining customer loyalty and positive reviews in the competitive OTA market. A sizable 'Other' department (125 employees) implies roles in emerging areas or specialized functions, reflecting Hopper's continued effort to grow into new areas. The presence of departments like Finance (36 employees), Marketing (31 employees), and HR (19 employees) suggests a growing level of operational maturity, indicating the company is scaling its support functions as it expands its market presence. While Design has a small number of employees, Hopper is very likely to be contracting out a large amount of design resources, and its lean design force may be focused on brand and style instead of the main UX/UI focus that drives Hopper's revenue. The smaller Sales (25 employees) department suggests that Hopper relies more on organic growth through its platform and marketing efforts than direct sales tactics. This workforce structure is well-aligned with Hopper's data-driven business model and its commitment to technological innovation within the online travel industry.
hopper's employees by locations
Employee Count by Country
Total: 707 employees
Hopper demonstrates a globally distributed workforce, signaling a strategic approach to accessing talent and serving a diverse customer base. While North America (United States and Canada, 410 employees combined) represents a significant concentration, indicative of its headquarters and key operational hubs, the substantial presence in the Philippines (85 employees) points to a strategic outsourcing or offshoring center, likely supporting customer service and potentially back-end development activities. The growing presence in Latin America (67 employees), particularly in Colombia and Argentina, suggests an expansion into emerging markets and leveraging local talent pools, maybe supporting localization efforts. The European distribution, including countries like Spain, France, and the United Kingdom, demonstrates a commitment to serving the European travel market and potentially establishing a physical presence in key regions. The smaller teams scattered across countries in Asia, Africa, and Oceania suggest a global outlook and a willingness to tap into diverse talent pools and emerging markets, although these could also represent remote workers contributing to Hopper's global operations. The dispersed workforce allows Hopper to maintain 24/7 operations, provide multilingual support, and adapt its platform to local market conditions, which is essential for competing effectively in the global online travel industry.
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