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gocardless

Overview

Total employees841
Departments20
Locations15

GoCardless is a leading global fintech company specializing in account-to-account payment solutions, primarily focusing on Direct Debit infrastructure to facilitate recurring payments. By providing a robust and API-driven platform, GoCardless enables businesses, especially SaaS and subscription-based models, to automate payment collection, reduce failure rates, and improve cash flow. They operate as a challenger to traditional card networks and payment gateways, offering a lower-cost and more reliable alternative for recurring transactions, particularly for international commerce.

gocardless's headcount breakdown by department

DepartmentHeadCount
Administrative
6
Consulting
3
Service
47
Design
7
Education
0
Finance
53
Management
15
Hr
25
Legal
33
Marketing
23
Medical
0
Operations
19
Department
148
Product
42
Management
8
Estate
0
Research
19
Sales
93
Technical
175
Trades
1

GoCardless exhibits a workforce structure that strongly supports its identity as a technology-driven payments platform. The significant 'Technical' department, comprising 175 employees, underscores the company's commitment to innovation, platform development, and maintaining a secure and scalable infrastructure. The 'Sales' department, with 93 employees, is also crucial, reflecting a proactive approach to market expansion and customer acquisition within the competitive fintech landscape. The sizable 'Finance' (53 employees) and 'Legal' (33 employees) departments highlight the company's focus on regulatory compliance and financial stability, critical within the highly regulated payments industry. A substantial 'Customer Service' department (47 employees) demonstrates a commitment to customer success and retention, ensuring a positive user experience. The presence of a notable 'Other Department' with 148 employees likely signifies a combination of specialized roles supporting unique business functions, potentially including partnerships management or risk and compliance teams tailored to specific regional payment schemes. Overall, the distribution suggests a balanced organizational structure prioritizing technology, sales growth, compliance, and customer satisfaction – vital elements for a successful global payments network.

gocardless's employees by locations

Employee Count by Country

Total: 717 employees

502
United Kingdom
70.0%
123
Latvia
17.2%
44
France
6.1%
24
United States
3.3%
13
Australia
1.8%
2
India
0.3%
1
Poland
0.1%
1
Austria
0.1%
1
Portugal
0.1%
1
Indonesia
0.1%

GoCardless's workforce distribution indicates a strong European focus with expansion into key global markets. The United Kingdom (502 employees) serves as the company's primary operational hub, reflecting its origins and established presence in the UK market. Latvia (123 employees) represents a significant secondary location, likely serving as a technology or operations center offering access to a skilled workforce and cost efficiencies within the EU. The presence of a substantial team in France (44 employees) signals a strategic focus on the French market, one of Europe's largest economies. North American expansion is supported by a presence in the United States (24 employees), suggesting ongoing efforts to penetrate the US market. Australia (13 employees) represents a strategic foothold in the Asia-Pacific region. The remaining countries with minimal employee counts (Germany, Netherlands, etc.) likely indicate initial market entry, sales support, or localized partnership development. This distribution strategy emphasizes regional concentration, prioritizing key markets within Europe and North America, while establishing a presence in other strategic locations to support global expansion. The significant investment in Latvia underscores its importance as a key operational and technical hub within GoCardless's global infrastructure.

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gocardless Headcount by Region & Department | Highperform AI