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Deliverect is a global SaaS platform at the forefront of the restaurant technology revolution, specializing in streamlining online ordering and delivery management. They offer a comprehensive solution that integrates multiple online ordering channels with a restaurant's POS system, automating order processing and minimizing errors. By consolidating and simplifying online order workflows, Deliverect empowers restaurants to enhance operational efficiency, improve customer satisfaction, and increase revenue, solidifying their position as a leading enabler for restaurants navigating the complexities of the modern digital marketplace.
Department | HeadCount |
---|---|
Administrative | 0 |
Consulting | 16 |
Service | 49 |
Design | 2 |
Education | 0 |
Deliverect's departmental breakdown reveals a well-balanced organization structured to support its SaaS platform and global customer base. The significant investment in 'Technical' (82 employees) underscores the company's commitment to continuous platform improvement, integration development, and maintaining a robust technological infrastructure. The substantial 'Sales' team (73 employees) reflects an aggressive go-to-market strategy aimed at acquiring new restaurant clients and expanding market share. A considerable 'Customer Service' presence (49 employees) signals a dedication to providing excellent support and fostering long-term customer relationships, which is critical for a subscription-based business model. The 'Other Department' category (86 employees) likely encompasses specialized functions such as implementation, training, and partnership management, all crucial for onboarding and retaining diverse restaurant clients with varying technical needs. The 'Consulting' department (16 employees) suggests a value-added service offering, providing restaurants with tailored guidance on optimizing their online ordering strategies and maximizing their ROI from the Deliverect platform. The presence of 'Product' (11) and 'Design' (2) while seemingly small relative to other departments suggest a product strategy focused on continuous iteration and improvement based on the voice of the customer.
Total: 401 employees
Deliverect's workforce distribution demonstrates a deliberate strategy of global expansion, positioning the company to serve a diverse international clientele. The company has a strong presence in Europe and North America as evident by Belgium (80), Canada (76) and Spain (50) which are their largest employee hubs. This suggests that Europe and North America are significant markets for Deliverect. Their presence in the United Arab Emirates (46) signals strategic expansion into the Middle East, capitalizing on the growing adoption of online ordering in that region. Further expansion into the United Kingdom (35), Mexico (32), and the Netherlands (26) demonstrates continued penetration of key international markets. Smaller teams in countries like Australia, France, Italy, and others, indicate an opportunistic approach to growth, leveraging local talent and partnerships to expand their global footprint. This globally dispersed workforce reflects Deliverect's commitment to providing localized support and understanding the unique needs of restaurants in different regions, a crucial factor for success in the global food tech market.
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