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cloudbeds
Overview
Cloudbeds is a rapidly growing, cloud-based hospitality management platform that empowers independent hotels, hostels, vacation rentals, and multi-property groups to streamline their operations and maximize revenue. As a leading SaaS provider in the hospitality technology sector, Cloudbeds delivers a comprehensive suite of integrated tools including a property management system (PMS), channel manager, booking engine, and robust revenue management solutions. With a strong focus on user-friendly design and affordability, Cloudbeds has carved out a significant market share by providing smaller to mid-sized properties with enterprise-level capabilities, enabling them to compete effectively in the dynamic online travel marketplace. The company differentiates itself by offering an all-in-one solution designed to simplify hospitality management and enhance the guest experience.
cloudbeds's headcount breakdown by department
| Department | HeadCount |
|---|---|
Administrative | 8 |
Consulting | 7 |
Service | 62 |
Design | 13 |
Education | 3 |
Cloudbeds exhibits a well-balanced department structure that emphasizes both technological innovation and customer success, indicative of a modern SaaS company in the hospitality sector. The largest departments, including 'Other Department' (97), Sales (88), and Technical (88), underscore the importance of customer support, revenue generation, and platform development. The significant investment in technical roles, with 88 employees, demonstrates a commitment to continuous product improvement, feature enhancement, and maintenance of its core software offerings. The robust Sales department reflects a strong focus on acquiring new customers and expanding market share in the competitive hospitality technology landscape. The 'Other Department', with 97 employees, likely encompasses roles critical to customer onboarding, support, quality assurance, and account management, ensuring a positive customer experience and high retention rates. Coupled with sizable Customer Service and HR departments (62 each), Cloudbeds showcases its dedication to both external customer satisfaction and internal employee support in a period of rapid growth. The Marketing (40), Finance (26), Research (18), and Design (13) departments further solidify the company's commitment to brand building, financial stability, product innovation, and an intuitive user experience. The smaller Consulting, Education, Project Management, General Management and Administrative functions suggest efficient scaling through a centralized, platform-driven operational model. This distribution reflects a business strategy focused on providing a comprehensive, user-friendly platform that empowers smaller hospitality businesses to compete with larger chains.
cloudbeds's employees by locations
Employee Count by Country
Total: 539 employees
Cloudbeds operates with a globally distributed workforce, reflecting a strategic emphasis on serving an international customer base and leveraging diverse talent pools worldwide. While the United States accounts for the largest employee concentration (134), the significant presence in Latin America (Brazil, Mexico, Colombia, Argentina), with a total of 142 employees, and Europe (Spain, Portugal, Ukraine, United Kingdom, etc.) shows a deliberate strategy to provide localized support and adapt to diverse market requirements. The growing presence in Southeast Asia (Thailand, Philippines, Indonesia), with 59 employees across the region, highlights the burgeoning hospitality market in that part of the world and the company's desire to cater to this growing sector. The wide distribution across various countries in Europe, South America and Asia, including smaller teams in countries like Canada, Portugal and the Philippines demonstrates a commitment to global talent acquisition and 24/7 customer support. The relatively small presence in Australia/New Zealand suggests either reliance on strategic partnerships in the region or potential for future expansion. Overall, the geographic distribution of Cloudbeds' workforce, spanning 47 countries, reinforces its position as a global player in the hospitality technology sector, allowing it to better understand and serve the unique needs of its diverse customer base.
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