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blackbaud

Overview

Total employees3078
Departments20
Locations16

Blackbaud (NASDAQ: BLKB) is a leading provider of cloud-based software and services uniquely focused on the global social good community. Catering to nonprofits, foundations, healthcare organizations, educational institutions, faith communities, and arts and cultural entities, Blackbaud offers an integrated suite of solutions that empower these organizations to optimize fundraising, financial management, grantmaking, constituent relationship management, and overall operational effectiveness. As a dominant player in the social good technology sector, Blackbaud leverages its deep industry expertise, extensive data analytics, and purpose-built software to help its clients maximize their impact and achieve their missions.

More details about blackbaud

blackbaud's headcount breakdown by department

DepartmentHeadCount
Administrative
28
Consulting
84
Service
238
Design
21
Education
39
Finance
100
Management
27
Hr
39
Legal
27
Marketing
83
Medical
2
Operations
39
Department
286
Product
59
Management
80
Estate
1
Research
118
Sales
241
Technical
462
Trades
0
View Less

Blackbaud's departmental structure reveals a strategic emphasis on technology development, client acquisition, and ongoing support, indicative of a SaaS business model targeting the social good sector. The significant 'Technical' department, comprising the largest employee base, confirms the company's commitment to maintaining and enhancing its cloud-based software platforms. A substantial 'Sales' and 'Customer Service' workforce reflects the importance of acquiring new clients within the nonprofit and social sector and providing comprehensive support to existing customers, ensuring client satisfaction and retention. The considerable investment in 'Research' suggests a dedication to innovation and the application of data-driven insights to refine product offerings and anticipate future market trends within the evolving social good landscape. Departments like 'Consulting' and 'Project Management' highlight Blackbaud's value-added services, assisting clients with software implementation, strategic planning, and maximizing the value of their investment in Blackbaud's solutions. A balanced allocation of resources to 'Finance,' 'HR,' and 'Marketing' underscores Blackbaud's commitment to sustainable growth, efficient operations, and effective communication of its value proposition to the social good community.

blackbaud's employees by locations

Employee Count by Country

Total: 1,973 employees

1780
United States
90.2%
67
United Kingdom
3.4%
46
Costa Rica
2.3%
44
Canada
2.2%
18
India
0.9%
9
Australia
0.5%
1
Singapore
0.1%
1
Egypt
0.1%
1
Mexico
0.1%
1
Taiwan
0.1%

Blackbaud exhibits a geographically diverse workforce, anchored by a strong presence in the United States, which serves as its primary operational and strategic hub. The company's international footprint, while smaller in scale compared to its U.S. operations, demonstrates a calculated expansion into key markets such as the United Kingdom, Canada, and Costa Rica. This suggests a strategy of establishing regional centers to provide localized support and cater to specific market needs within the global social good community. The presence of employees in various other countries, including Australia, and several Asian and Latin American locations, indicates opportunistic hiring of specialized talent or exploration of emerging markets for future growth. This blended approach combines a strong domestic foundation with targeted international expansion, allowing Blackbaud to leverage global expertise while maintaining a centralized operational structure. The data reflects a global presence designed to support an international client base within the social good sector.

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blackbaud Headcount by Region & Department | Highperform AI