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Zowie is an AI-driven customer service automation platform tailored for e-commerce businesses. It provides intelligent chatbots capable of managing customer inquiries, automating responses to FAQs, assisting with order tracking, and driving sales through personalized recommendations. Zowie's mission is to empower online retailers to scale their support, boost customer satisfaction, and reduce operational costs.
Serves as Zowie's primary hub for operations in the Americas, including sales, marketing, business development, and strategic partnerships. It spearheads the company's growth in the significant North American e-commerce market.
Situated in a modern office building in Manhattan, the headquarters offers a dynamic work environment with access to New York City's vibrant tech ecosystem and diverse talent pool. While specific internal architectural details are not publicly highlighted, the space is designed to foster collaboration and innovation, typical of contemporary tech offices.
Zowie fosters a fast-paced, innovative, and customer-obsessed work culture. The New York office likely emphasizes collaboration, ambition, and leveraging AI to solve real-world e-commerce challenges, reflecting the energetic spirit of the city.
The New York City headquarters is pivotal for Zowie's engagement with the U.S. market, ensuring proximity to key clients, investors, and industry events. It solidifies Zowie's position as a global AI solution provider with a strong North American presence.
Zowie maintains a robust global presence with key offices in North America (New York, USA) and Europe (Warsaw and Krakow, Poland). These strategic locations enable Zowie to effectively serve its international e-commerce clients by providing continuous product development, sales outreach, and customer support across various time zones. The company's AI solutions are inherently global, supporting multiple languages and integrating with diverse e-commerce platforms worldwide, empowering businesses globally to enhance their customer service.
500 7th Ave
New York
NY
USA
Address: Złota 59, 00-120 Warsaw, Poland
Functions as Zowie's primary European operational center, driving technological innovation and supporting the company's expanding customer base across the EMEA region.
Address: ul. Zabłocie 43A, 30-701 Kraków, Poland
Bolsters Zowie's product development capabilities and strengthens its operational presence within Central and Eastern Europe, contributing to the global R&D network.
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As of April 2025, Zowie' leadership includes:
Zowie has been backed by several prominent investors over the years, including:
Zowie has been actively strengthening its leadership team to support its rapid growth. In the past 12 months, notable additions include key Vice President roles focused on sales expansion, underscoring the company's commitment to market penetration and client satisfaction.
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Zowie typically utilizes a common professional email format for its employees, generally combining the employee's first name and last name, separated by a dot, followed by the company domain.
firstname.lastname@zowie.ai
Format
john.smith@zowie.ai
Example
90%
Success rate
G2.com / Zowie Announcement • February 15, 2024
Zowie has once again been acknowledged as a Leader and High Performer in multiple categories within G2's Winter 2024 Grid Reports. This recognition is based on genuine user reviews and reflects Zowie's strong market presence and high customer satisfaction in AI chatbot software and e-commerce customer service automation....more
Zowie Blog • October 16, 2023
Zowie launched Zowie Copilot, a new application on the Shopify App Store. This AI-powered tool is designed to help Shopify merchants automate customer support, resolve inquiries more efficiently, and enhance the overall shopping experience directly within their Shopify dashboard....more
TechCrunch • May 4, 2022
Zowie announced it raised $14 million in a Series A funding round led by Tiger Global Management with participation from Gradient Ventures (Google's AI fund). The investment is aimed at scaling its AI-powered customer service automation platform for e-commerce businesses and expanding its market reach....more
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