What Does Zowie Do?

Total employees116
HeadquartersNew York
Founded2019

Zowie is an AI-driven customer service automation platform tailored for e-commerce businesses. It provides intelligent chatbots capable of managing customer inquiries, automating responses to FAQs, assisting with order tracking, and driving sales through personalized recommendations. Zowie's mission is to empower online retailers to scale their support, boost customer satisfaction, and reduce operational costs.

Where Is Zowie's Headquarters?

Zowie officeZowie officeZowie officeZowie office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as Zowie's primary hub for operations in the Americas, including sales, marketing, business development, and strategic partnerships. It spearheads the company's growth in the significant North American e-commerce market.

Notable Features:

Situated in a modern office building in Manhattan, the headquarters offers a dynamic work environment with access to New York City's vibrant tech ecosystem and diverse talent pool. While specific internal architectural details are not publicly highlighted, the space is designed to foster collaboration and innovation, typical of contemporary tech offices.

Work Culture:

Zowie fosters a fast-paced, innovative, and customer-obsessed work culture. The New York office likely emphasizes collaboration, ambition, and leveraging AI to solve real-world e-commerce challenges, reflecting the energetic spirit of the city.

HQ Significance:

The New York City headquarters is pivotal for Zowie's engagement with the U.S. market, ensuring proximity to key clients, investors, and industry events. It solidifies Zowie's position as a global AI solution provider with a strong North American presence.

Values Reflected in HQ: The choice of New York for its headquarters reflects Zowie's core values of ambition, global outlook, commitment to cutting-edge innovation, and its strategic focus on being at the epicenter of the tech and e-commerce industries.

Location:

Zowie maintains a robust global presence with key offices in North America (New York, USA) and Europe (Warsaw and Krakow, Poland). These strategic locations enable Zowie to effectively serve its international e-commerce clients by providing continuous product development, sales outreach, and customer support across various time zones. The company's AI solutions are inherently global, supporting multiple languages and integrating with diverse e-commerce platforms worldwide, empowering businesses globally to enhance their customer service.

Street Address:

500 7th Ave

City:

New York

State/Province:

NY

Country:

USA

Where Else Does Zowie Operate Around the World?

Warsaw, Masovian Voivodeship, Poland

Address: Złota 59, 00-120 Warsaw, Poland

Functions as Zowie's primary European operational center, driving technological innovation and supporting the company's expanding customer base across the EMEA region.

Krakow, Lesser Poland Voivodeship, Poland

Address: ul. Zabłocie 43A, 30-701 Kraków, Poland

Bolsters Zowie's product development capabilities and strengthens its operational presence within Central and Eastern Europe, contributing to the global R&D network.

Buying Intent Signals for Zowie

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Zowie? Meet the Executive Team

As of April 2025, Zowie' leadership includes:

Maja Schaefer - CEO & Co-founder
Matt Ciolek (Maciej Ciołek) - CTO & Co-founder
Roy Friedenthal - VP of Sales
Chad Horenfeldt - VP of Customer Success

Who's Investing in Zowie?

Zowie has been backed by several prominent investors over the years, including:

Gradient Ventures
Tiger Global Management
Inovo Venture Partners
HubSpot Ventures
Mozilla

What Leadership Changes Has Zowie Seen Recently?

Hire1
Exits0

Zowie has been actively strengthening its leadership team to support its rapid growth. In the past 12 months, notable additions include key Vice President roles focused on sales expansion, underscoring the company's commitment to market penetration and client satisfaction.

New Appointments:

Roy Friedenthal, Roy Friedenthal was appointed as VP of Sales, bringing extensive experience to lead Zowie's sales organization and drive its market expansion efforts.

What Technology (Tech Stack) Is Used byZowie?

Discover the tools Zowie uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Zowie Email Formats and Examples

Zowie typically utilizes a common professional email format for its employees, generally combining the employee's first name and last name, separated by a dot, followed by the company domain.

firstname.lastname@zowie.ai

Format

john.smith@zowie.ai

Example

90%

Success rate

What's the Latest News About Zowie?

G2.com / Zowie Announcement • February 15, 2024

Zowie Recognized as a Leader in AI Chatbot Solutions by G2 in Winter 2024 Reports

Zowie has once again been acknowledged as a Leader and High Performer in multiple categories within G2's Winter 2024 Grid Reports. This recognition is based on genuine user reviews and reflects Zowie's strong market presence and high customer satisfaction in AI chatbot software and e-commerce customer service automation....more

Zowie Blog • October 16, 2023

Zowie Unveils Zowie Copilot App for Shopify Merchants

Zowie launched Zowie Copilot, a new application on the Shopify App Store. This AI-powered tool is designed to help Shopify merchants automate customer support, resolve inquiries more efficiently, and enhance the overall shopping experience directly within their Shopify dashboard....more

TechCrunch • May 4, 2022

Zowie Secures $14M Series A Funding to Revolutionize E-commerce Customer Service with AI

Zowie announced it raised $14 million in a Series A funding round led by Tiger Global Management with participation from Gradient Ventures (Google's AI fund). The investment is aimed at scaling its AI-powered customer service automation platform for e-commerce businesses and expanding its market reach....more

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