What Does Zoona Do?

Total employees150
HeadquartersPaarl
Founded2009

Zoona was an African mobile technology company and payments provider, with a strong focus on financial inclusion. It offered services like money transfers, bill payments, and agent-based financial transactions, primarily empowering unbanked and underbanked populations in Zambia and Malawi. Zoona enabled local entrepreneurs to become agents, thereby extending essential financial services to their communities. In 2020, Zoona's core consumer-facing operations in Zambia and Malawi were acquired by Mukuru, a leading fintech company in Africa. Zoona's technology team and platform subsequently pivoted to form a B2B fintech SaaS company called Tilt, which later rebranded and evolved into Stitch.

Where Is Zoona's Headquarters?

Zoona officeZoona officeZoona officeZoona office
*Images sourced via web search. Rights belong to original owners

HQ Function

Served as the strategic, administrative, and technology development hub. It coordinated operations across its African markets (primarily Zambia and Malawi), managed key partnerships, and drove innovation for its mobile money platform.

Notable Features:

Housed in 'The Story Building,' suggesting a modern office space designed to foster collaboration and innovation, reflective of its tech-driven and mission-oriented nature.

Work Culture:

Characterized by an agile, entrepreneurial, and mission-driven environment focused on social impact and financial inclusion. The culture emphasized innovation, customer-centricity, and empowering local communities and employees.

HQ Significance:

The Western Cape location provided access to a skilled talent pool and a vibrant technology ecosystem, crucial for developing and scaling its fintech solutions for the African continent. It was the nerve center for Zoona's efforts to make financial services accessible.

Values Reflected in HQ: The HQ's focus on technology, strategic planning, and its location within a dynamic innovation hub reflected Zoona's core values of innovation, accessibility, and its commitment to creating scalable financial solutions for underserved African communities.

Location:

While incorporated and strategically headquartered in South Africa, Zoona's primary operational footprint and market impact were concentrated in Southern Africa, with significant operations and a large customer base in Zambia and Malawi. Its services, including domestic and international money transfers, bill payments, and agent-based financial services, were specifically tailored to the needs of these markets. The company's technology platform was developed to effectively serve these African regions, focusing on accessibility and reliability for underserved populations.

Street Address:

The Story Building, 166B Main Road

City:

Paarl

State/Province:

Western Cape

Country:

South Africa

Where Else Does Zoona Operate Around the World?

Lusaka, Zambia

Address: Key operational office in Lusaka (specific historical addresses varied)

To act as the primary center for all Zoona activities in Zambia, supporting its vast network of agents and customers, and tailoring services to meet local Zambian needs and regulatory requirements.

Lilongwe, Malawi

Address: Key operational office in Lilongwe (specific historical addresses varied)

To manage and expand Zoona's presence and service offerings in Malawi, adapting financial products to the Malawian context and supporting the growth of the local agent ecosystem to enhance financial accessibility.

Buying Intent Signals for Zoona

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Zoona? Meet the Executive Team

As of April 2025, Zoona' leadership includes:

Mike Smits - Former Group CEO
Brad Magrath - Co-Founder & Former Chief Executive Officer
Brett Magrath - Co-Founder & Former Chief Product Officer
Lelemba Phiri - Former Managing Director, Zambia / Group Head of People
Keith Davies - Former Chief Financial Officer

Who's Investing in Zoona?

Zoona has been backed by several prominent investors over the years, including:

Omidyar Network
IFC (International Finance Corporation)
Quona Capital (via Accion Frontier Inclusion Fund)
Goodwell Investments
4Di Capital
Patrick Pichette (Angel Investor, Former Google CFO)

What Leadership Changes Has Zoona Seen Recently?

Hire0
Exits0

Given Zoona's operational transition, the acquisition of its core businesses in Zambia and Malawi by Mukuru (in 2020), and the evolution of its technology platform into Tilt (now Stitch), there has been no specific executive news (hires/exits) directly attributable to 'Zoona' as the originally branded mobile money operator in the last 12 months. Key leadership changes largely occurred around the 2020 transition period or within the successor entities (Stitch, Mukuru).

What Technology (Tech Stack) Is Used byZoona?

Discover the tools Zoona uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Zoona Email Formats and Examples

During its operational period, Zoona's email formats likely followed common corporate structures. While specific internal policies could vary, typical patterns included combinations of first name, last name, or initials with the @zoona.com domain. Please note, with the company's transformation, these email addresses are unlikely to be active.

[first].[last]@zoona.com or [first_initial][last]@zoona.com

Format

jane.doe@zoona.com

Example

5%

Success rate

What's the Latest News About Zoona?

Disrupt Africa • October 7, 2020

Mukuru acquires Zoona's operations in Zambia and Malawi

South African FinTech company Mukuru acquired the operational assets of Zambian-founded mobile money business Zoona in Zambia and Malawi. Zoona's technology team and platform pivoted to a new B2B venture named Tilt (now Stitch)....more

PR Newswire • April 18, 2017

Zoona Raises US$15 Million in Series B Funding to Scale Operations in Africa

Zoona, a leading African mobile money platform, announced it closed a US$15 million Series B funding round led by the International Finance Corporation (IFC), to scale its operations across Africa and continue product development....more

Disrupt Africa • May 19, 2016

Zoona hits $1bn transactions milestone, launches new product

Zambian-founded mobile money transfer service Zoona announced it had processed over US$1 billion in transaction value since its launch in 2009, highlighting its significant impact on financial inclusion in the region....more

TechCrunch • February 22, 2021

African API fintech Stitch (evolved from Zoona's tech arm) comes out of stealth with $4 million

Stitch, an API fintech company enabling payments across Africa, announced its launch from stealth with $4 million in seed funding. The company evolved from the former technology team of mobile money operator Zoona, which had initially pivoted to a B2B model under the name Tilt....more

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