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Zoomint is a prominent provider of AI-powered solutions tailored for contact centers. The company specializes in advanced speech and text analytics, comprehensive quality management, and AI-driven agent coaching. Zoomint's platform empowers businesses to gain deep insights from customer interactions, optimize agent performance, elevate service quality, and ultimately enhance the overall customer experience by leveraging cutting-edge artificial intelligence and machine learning technologies.
Serves as the primary center for global operations, core product development, research and innovation initiatives, and corporate strategy.
Modern office facilities situated in the redeveloped KarlĂn district, known for its concentration of tech companies and contemporary urban design. The space is likely designed to foster collaboration and creativity.
Characterized by a focus on innovation, customer-centric solutions, and a collaborative team environment, reflective of a progressive technology company in the AI and SaaS sector.
Prague offers a rich talent pool in software engineering and data science, excellent infrastructure, and strategic access to European markets, making it an ideal location for a tech company's headquarters.
Zoomint maintains a global presence with key operational hubs in Europe (Prague, Czech Republic) and North America (Sioux Falls, USA). These locations support worldwide functions including research and development, product management, sales and marketing, customer support, and professional services, enabling Zoomint to effectively serve its diverse international client base in the contact center and customer experience sectors.
Rohanské nábřežà 678/23
Prague
Prague 8, KarlĂn
Czech Republic
Address: 5000 South Broadband Parkway, Suite 300, Sioux Falls, SD 57108
To establish and grow Zoomint's presence in the significant North American market, providing localized support, tailored solutions, and direct engagement with regional customers and partners.
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As of April 2025, Zoomint' leadership includes:
Zoomint has been backed by several prominent investors over the years, including:
Based on publicly available information and recent company updates, there have been no major announced executive hires or departures at Zoomint in the last 12 months. The leadership team appears stable as the company focuses on product enhancement and market expansion.
Discover the tools Zoomint uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Zoomint commonly uses the 'firstname.lastname@zoomint.com' email format for its employees. This standardized structure is prevalent in technology companies and allows for straightforward communication with team members.
firstname.lastname@zoomint.com
Format
john.doe@zoomint.com
Example
95%
Success rate
Zoomint Blog • February 27, 2024
Zoomint published an insightful analysis on its company blog detailing the key trends anticipated to shape the contact center industry throughout 2024. These include the accelerating adoption of generative AI, an increased emphasis on agent experience and retention, and the growing importance of proactive customer service strategies....more
Zoomint News / Gartner • August 10, 2023
Zoomint announced its recognition in the 2023 Gartner Magic Quadrant for Contact Center as a Service (CCaaS). This acknowledgment underscores Zoomint's capabilities in AI-driven analytics and quality management, and its contributions to the evolving CCaaS landscape....more
Zoomint News / Gartner • February 15, 2023
Zoomint was recognized as a Representative Vendor in the Gartner Market Guide for Voice of the Customer (VoC) Solutions. This highlights Zoomint's role in providing tools that help organizations capture, analyze, and act on customer feedback to improve experiences....more
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