What Does Zoom Do?

Total employees11461
HeadquartersSan Jose
Founded2013

Zoom Video Communications, Inc. (Zoom) is a leading American communications technology company renowned for its comprehensive and user-friendly platform. It provides video-first unified communications services, including video meetings, voice calls, webinars, chat, and virtual events, on a cloud-based peer-to-peer software platform. Zoom empowers individuals, small businesses, and large enterprises to connect, collaborate, and accomplish more, regardless of physical location. Its solutions are widely used for remote work, distance education, telehealth, and social interactions, making it a pivotal tool in modern digital communication.

Where Is Zoom's Headquarters?

Zoom officeZoom officeZoom officeZoom office
*Images sourced via web search. Rights belong to original owners

HQ Function

The headquarters serves as the central command for Zoom's global operations, including executive leadership, core engineering and product development, corporate strategy, marketing, and finance.

Notable Features:

The San Jose headquarters features modern office spaces designed to foster collaboration and innovation, equipped with state-of-the-art Zoom Rooms technology for seamless internal and external communication. It includes open-plan work areas, dedicated project rooms, and amenities that support employee well-being and productivity.

Work Culture:

Zoom's HQ fosters a dynamic, fast-paced, and innovative work culture centered around its core value of 'Care' (for customers, employees, company, and self). There's a strong emphasis on teamwork, customer happiness, and leveraging its own technology to enhance communication and collaboration.

HQ Significance:

As the nerve center of a globally recognized technology leader, the San Jose headquarters is crucial for driving Zoom's product innovation, strategic decision-making, and shaping the future of communication. Its Silicon Valley location provides access to top talent and a vibrant tech ecosystem.

Values Reflected in HQ: The headquarters' design and operational ethos reflect Zoom's commitment to innovation, customer satisfaction (Delivering Happiness), employee well-being, and seamless global connection.

Location:

Zoom maintains a robust global presence with offices, data centers, and a distributed workforce spanning North America, Europe, Asia-Pacific, and Latin America. This extensive network enables Zoom to deliver reliable, low-latency communication services worldwide, offer localized customer support, and cater to the diverse needs of its international user base across various industries. Functions supported globally include sales, customer success, engineering, research and development, marketing, and operations, ensuring comprehensive service coverage and continuous innovation.

Street Address:

55 Almaden Boulevard, 6th Floor

City:

San Jose

State/Province:

CA

Country:

USA

Where Else Does Zoom Operate Around the World?

Denver, Colorado/USA

Address: 707 17th St, Suite 3400, Denver, CO 80202, USA

This location expands Zoom's engineering talent pool beyond Silicon Valley, tapping into Denver's growing tech scene and providing a strategic base for serving customers in the Mountain West region and contributing to global product capabilities.

London/United Kingdom

Address: The légion d'honneur, 106 Hatton Garden, Holborn, London, EC1N 8LY, United Kingdom

The London office is critical for Zoom's international growth, enabling localized support and services for its expanding EMEA customer base and adapting offerings to meet regional market needs.

Sydney, NSW/Australia

Address: Level 13, 180 George Street, Sydney, NSW 2000, Australia

This office strengthens Zoom's presence in the APAC market, providing dedicated resources to support regional growth, customer engagement, and partnership development.

Buying Intent Signals for Zoom

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Zoom? Meet the Executive Team

As of April 2025, Zoom' leadership includes:

Eric S. Yuan - Founder, Chairman, and Chief Executive Officer
Kelly Steckelberg - Chief Financial Officer
Aparna Bawa - Chief Operating Officer & Interim Chief Legal Officer
Xuedong (XD) Huang - Chief Technology Officer
Graeme Geddes - Chief Growth Officer
Matthew Saxon - Chief People Officer

Who's Investing in Zoom?

Zoom has been backed by several prominent investors over the years, including:

Emergence Capital
Sequoia Capital
Horizons Ventures
Qualcomm Ventures
T. Rowe Price
Vanguard

What Leadership Changes Has Zoom Seen Recently?

Hire2
Exits1

In the past 12 months (from May 2023 to May 2024), Zoom has strategically strengthened its executive leadership, notably with the appointment of a new Chief People Officer and a new Chief Technology Officer. These changes underscore Zoom's focus on evolving its people strategy and advancing its technological edge, particularly in AI, while a key leadership transition saw the former CTO move into an advisory role.

Departures

Brendan Ittelson, Brendan Ittelson stepped down from the Chief Technology Officer role and transitioned into a Chief Advisor position within Zoom.

New Appointments:

Matthew Saxon, Matthew Saxon joined Zoom as the new Chief People Officer, bringing extensive experience in human resources leadership.
Xuedong (XD) Huang, Dr. Xuedong (XD) Huang was appointed as Zoom's new Chief Technology Officer to spearhead innovation, particularly in AI.

What Technology (Tech Stack) Is Used byZoom?

Discover the tools Zoom uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Zoom Email Formats and Examples

Zoom typically employs standard corporate email address formats. The most common structures involve combinations of an employee's first name and last name, or first initial and last name, followed by '@zoom.us'. Understanding these patterns can be helpful for professional communication.

[first].[last]@zoom.us OR [first_initial][last]@zoom.us

Format

jane.doe@zoom.us or jdoe@zoom.us

Example

85%

Success rate

What's the Latest News About Zoom?

CNBC • May 20, 2024

Zoom shares rise after earnings and revenue beat, company lifts full-year forecast

Zoom reported fiscal first-quarter 2025 earnings and revenue that surpassed analysts' expectations. The company also raised its full-year earnings and revenue guidance, driven by enterprise customer growth and contributions from new AI-powered products....more

TechCrunch • March 25, 2024

Zoom launches Zoom Workplace, its AI-powered collaboration platform

Zoom officially launched Zoom Workplace, an AI-powered collaboration platform designed to enhance productivity by integrating Meetings, Team Chat, Phone, Scheduler, Whiteboard, and Spaces with new AI Companion features and improving the user experience....more

Zoom Newsroom • March 6, 2024

Zoom Appoints Xuedong (XD) Huang as Chief Technology Officer

Zoom announced the appointment of Dr. Xuedong (XD) Huang as its new Chief Technology Officer. Huang, a globally recognized AI expert previously with Microsoft, will lead Zoom's global technology vision, strategy, and execution....more

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